Program Manager - Aviation Safety Action Programs (Hybrid)

United Airlines
Chicago, IL

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Description

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

Job overview and responsibilities

Ensures the successful administration of United's Aviation Safety Action Programs. This includes data analyses on safety trends, interfacing with Divisional SMS teams, report processing, conducting investigations as needed, supporting the facilitation of Event Review Committee meetings, and advocating corrective actions that prevent reoccurrence of events. Additionally, the applicant will have high-level MS Office / database query skills necessary to facilitate data presentations at safety meetings.

ASAP Event Review

  • Responsible for the monthly scheduling and coordination of all ERC meetings
  • Event Review Committee (ERC) meetings; planning, facilitation, and support.
  • Supports the FSAP Data request process; approval, data analytics and sharing.
  • Coordinates follow-up investigations, ERC risk analysis, and trending of safety data in support of the ERC and divisional SMS teams.
  • Develops, drafts, issues, reviews, tracks and opening and closure of System Assessments as required by United's Safety Management System (SMS).
  • Provides the SMS organization with Safety Assurance data and trend analyses to identify hazards in safety reporting data.

ASAP Program Support

  • Coordinates with other ASAP Program Managers to complete ASAP Business Manual revisions
  • Logistics for the annual FSAP Business meeting
  • Provide support in ERC for all other United ASAP Programs
  • Facilitates the program specific portion for the annual ERC review of the safety reporting database to ensure effectiveness of ERC corrective actions.
  • Supports the collection, investigation, and response to submitted reports identifying non-compliance and non-conformance discrepancies related to United's operations, and assures all pertinent information is available to the ERC to take appropriate corrective action.
  • Supports Digital Technology change management efforts
  • Manages ETQ change requests
  • Travel for the position is expected to be 15%
  • Develop and maintain efficient dashboards, SQL queries and database solutions.
  • Maintains liaison with company divisional and local management, unions, and government organizations (FAA, as appropriate) regarding inclusion of reports into United's Safety Systems' databases.

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree in technical, safety, or aviation-related discipline or related experience or 4 years of related experience
  • Minimum 4 years of related experience; Commercial pilot certificate may account for 1 year of work experience
  • Advanced MS 365 skills
  • Excellent written/oral communication skills
  • Intermediate database application skills
  • Safety Management Systems
  • Aviation Safety Action Programs
  • Regulations governing air carrier operations.
  • Aviation security
  • Creation of executive level presentations, data analysis
  • Data visualization and dashboards (Power BI, Spotfire, Foundry)
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Formal coursework or degree in aviation or occupational safety
  • Previous experience with voluntary safety reporting systems (ASAP, VDRP), SMS and Data analysis
  • FAA certification (pilot, dispatcher, maintenance, etc.)
  • Understanding of Aviation Safety Management Systems (SMS) and voluntary safety reporting systems (ASAP)
  • Presentation Skills (PowerPoint)
  • Advanced Microsoft Excel skills (Macros, VBA, Pivot Tables, advanced charting)
  • Expertise in either SQL, R, Python or DAX
  • Familiarity with WBAT, ETQ or other ASAP reporting software platforms
  • Occupational health and safety
  • Fatigue Risk Management Programs
  • Quality Control Programs
The base pay range for this role is $94,620.00 to $123,184.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Posted 2025-12-18

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