Supply Chain Operations Associate
Responsible for comprehensive Supply Chain Operation functions for the Americas region (US, Canada and 3rd party customers in Latin America). Manages customer relationships to achieve optimal business performance, taking appropriate actions to maintain target market service levels, ensure efficient utilization of inventory and minimize financial risks due to credit, deductions or other issues.
1. Provides dedicated service to company trading accounts, functioning as the primary account contact on all operational matters. 2. Researches and resolves issues relating to order/picking/shipping errors, damaged shipments, deductions. 3. Supports implementation of customer agreements (ADA/WPAs) to ensure proper application of terms and compliance. Interfaces with Trade, Finance, QA and other cross functional teams on a regular basis. 4. Evaluates all customer sales orders prior to release, ensuring volumes are appropriate based on defined parameters, including market inventory and service levels. Incorporates forecasted demand changes due to market dynamics and event management into the order review process. For international markets, ensures orders meet minimum order quantity and lead time parameters. 5. Ensures optimal product availability in market distribution channels. Continuously analyzes inventory and service levels to maintain target performance. In the event of constrained product supply, manages inventory allocation based on customer Days On Hand (stock vs. demand) and historical ordering patterns, coordinating with other supply chain colleagues on supply replenishment schedules. 6. Participates or leads account review meetings with commercial and finance management if needed. Highlights key issues and recommends action if escalation is required. 7. Detects, reports, and tracks to resolution system issues (SAP or other systems) which may impact order processing, cash application or other Order To Cash Functions. Proposes process improvements. 8. On going process improvements and training- Manages total weekly order volumes of 225-250 orders totaling $60MM in gross sales (across the entire team).
- Ensures proper market inventory to maintain 98% or higher service levels for core brands.
- Ensures sales order volumes are appropriate based on DOH vs. budget and expected demand.
- Ensures that Line Fill Rate and Perfect Order metrics meet or exceed target of 98% performance.
- Reports to Sr. Manager Supply Chain Operations.
- Member of a team of 3-4 Associates
- Minimum 4 years' experience in Supply Chain operations.
- Excellent understanding of supply chain, customer service and accounts receivable functions.
- Strong SAP or other ERP software knowledge.
- Proficiency in Microsoft Office, especially Excel.
- Excellent analytical and communication skills.
- Bachelor of Science Degree.
- Experience in Life Sciences.
Recommended Jobs
Jr Automation QA - Auto/Parts
Job Description · Design, develop, and maintain automated test scripts for web and java applications. · Perform manual testing for new features, regression, and exploratory testing. · Co…
Resource Coordinator-Rehabilitation Services Full-time Days
The salary range for this position is $44.15 - $57.39 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Delivery Driver - Sign Up and Start Earning (Rockford)
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, youll…
Class A OWNER OPERATORS Job
Class A OWNER OPERATORS Job OWNER OPERATORS WANTED FOR IMMEDIATE START!!! CALL DARREN @ (630) 537-1252 EXT. 13 -75% PAY RATE -PLENTY OF WORK -HOME DAILY -STRICTLY LOCAL (NO OVERNIGHTS) -100% DR…
Bookkeeper
Benefits: Competitive salary Flexible schedule Paid time off Aishling Obstetrics & Gynecology | Sandwich | [Full-Time / Part-Time] About Us: At Aishling Obstetrics & Gynecolo…
Outpatient Physical Therapist
Help patients reclaim their strength. Build a career that actually feels good. Humboldt Park Health is growing and we’re looking for a mission-driven Physical Therapist who wants more than a job. …
Industrial Maintenance Mechanic
Maintenance Mechanic About the Company: A leading food manufacturer is expanding its operations and looking for skilled Maintenance Mechanics to join our team. With recent investments in state-…
High Ticket Sales Specialist-Remote-Independent
“The right people don’t ask what it pays. They ask how it works.” This is an independent, performance-driven opportunity centered on client enrollment within the personal and professional developmen…
Retail Store Manager
Description: At Next Generation Wireless (NGW), we’re more than a wireless retailer — we’re a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent — n…
Deals Delivering Deal Value Human Capital Integration Manager Save for Later Remove job
A career within Delivering Deal Value will provide you with the opportunity to help clients achieve maximum value on their deal transactions by solving transformational and other complex challenges…