Customer Service Representative - Customer Projects
LaSalle Network has partnered with a leading manufacturer of sustainable, high-quality flexible packaging solutions.
They are looking for an outgoing and detail oriented Customer Service Representative to join their growing company.
This team member, would serve as a primary administrative and communication link between customers and internal teams. This role focuses on accurate order entry, documentation, tracking, and reporting while providing timely, professional customer communication. Customer Service Responsibilities- Serve as a primary point of contact for customers regarding order status, documentation, and general inquiries from purchase order receipt through delivery of finished product
- Accurately enter customer orders, updates, and changes into the enterprise resource planning (ERP) system and generate order confirmations
- Retrieve, track, and maintain signed order confirmations and Terms and Conditions of Sales
- Track customer artwork submissions and approvals, ensuring information is documented and communicated clearly
- Monitor order progress and proactively communicate updates, delays, or required actions to customers and internal stakeholders.
- High school diploma or GED required.
- Minimum of two years of customer service or administrative support experience.
- Strong attention to detail with the ability to accurately enter, review, and maintain data across multiple systems.
- Demonstrated ability to manage a high volume of data entry, emails, and documentation while meeting deadlines
- Experience using enterprise resource planning (ERP) systems.
- Prior experience in manufacturing, production support, or order processing environments.
- Exposure to reporting, metrics tracking, or inventory-related administrative work.
Key Details:
- Compensation: $19-$20/HR
- Benefits offered: Medical, Dental, Vision
- Location: Batavia, IL
- Hours: Monday–Friday, 8:00 a.m.– 4:30 p.m.
Emily Schacht
Recommended Jobs
Western Chicago Suburb Dermatology Position - $450K Base + Work-Life Balance
A well-established, physician-owned Dermatology practice in the Chicago suburbs is expanding and seeking an additional Dermatologist to join their team. Physicians provide full-spectrum medical, s…
Material Lab Tech
Job Responsibilities: Operates and maintains lab equipment to perform a variety of routine materials engineering tests. Assists test customers in drafting test plans/matrices by incorporating stan…
Sterile Processing Technician - Evenings
Overview The Sterile Processing Distribution (SPD) Technician is responsible for decontaminating, disassembling, cleaning, reassembling, packaging, and sterilizing instrumentation for surgical cas…
NewsNation Publicity Coordinator
NewsNation Publicity Coordinator Location Chicago, IL : NewsNation is seeking a publicity coordinator to join the Communications team. The ideal candidate will be passionate about working at a growing…
Director of LIMS Strategy - North America
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…
Italian Teacher: K-12 Opportunities for 2025-2026 School Year
Kreyco (formerly known as LLN) is a nationwide organization that specializes in PK-12 world language education. We support language learners of all kinds by connecting schools nationwide to teachers …
Accounts Payable Specialist
Description Together, We Own it! Start your employee owner journey with Shorr Packaging. The Accounts Payable Specialist is responsible for ensuring timely and accurate processing of freigh…
School-Based Speech-Language Pathologist
PediaStaff, a renowned leader in pediatric and school-based therapy staffing, is seeking a dedicated and competent Speech-Language Pathologist to enhance our dynamic team. This role focuses on support…
Senior Manager, Software Engineering (Payment Services)
Overview Senior Manager, Software Engineering (Payment Services) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, col…
Dental Assistant - Japanese Bilingual
Dental Office is looking for Japanese Bilingual Dental Assistant. Both clinical and administrative tasks, Preparing patients and treatment areas. Sterilizing instruments, Assisting the den…