Inside Sales/Customer Service Rep "Commission Potential"

Get Fresh Produce started in 1982 as a retail produce store in Chicago, specializing in premium fresh fruit, vegetables, specialty foods, and dairy. Get Fresh is supported by an amazing team of sales, customer service, procurement, and operations professionals. Get Fresh Produce executes distribution of more than 13 million cases annually to 3,000 customers.

We base everything we do on ‘Fresh Thinking’. This means constantly seeking to work more efficiently, creatively, and meticulously to meet our customers’ needs. We work every day to drive consistency in the areas most important to our customers: Customer Service, Quality, Food, Safety, Reporting, Technology.

Essential Functions:

• Answer customer calls professionally
• Research required information using available resources
• Handle and resolve customer complaints
• Process orders accurately
• Identify and escalate priority issues
• Follow up customer calls when necessary
• Sell additional products by recognizing opportunities to up-sell accounts
• Explain new items or featured products to customers
• Required to attend department meetings

Competencies, Education, and Skills:

• A minimum of a high school diploma or GED equivalent
• At least 1-year successful experience performing the above duties
• Proficient PC skills in Microsoft Office, produce industry software (or equivalent) and common E Mail systems are required
• Excellent verbal and written communication skills
• Strong listening skills
• Influencing and negotiation skills
• Problem solving skills
• Organized and attention-to-detail approach

Physical Demands:

• Stand or sit for long periods of time
• Travel as needed

Compensation:

• $18.00-$19.00/Hour + Commission (based on experience)

Work Schedule:

• Monday – Sunday (Off on Saturday and one day during the week).
• Hours: 9:30am – 6:00pm
• 40 hours/week (OT maybe required)

Benefits:

• Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
• Paid Time Off
• Holidays
• 401(k) with Company Match
• Weekly Paid
• Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.