Technical Project / Program Manager

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Project / Program Manager to join our team in Peoria, IL, Chicago, IL, or Dallas, TX ! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

This position supports the Applications Engineering team within a large enterprise digital organization. The role will support a multi-year engineering program currently managing 50+ workstreams across multiple applications and departments. This resource will partner closely with a Senior Program Manager to support the Analytics & Data workstream. The ideal candidate is early-to-mid career in project/program management, has experience supporting software engineering teams, and is highly effective at communication, stakeholder alignment, and relationship building.

JOB RESPONSIBILITIES :

• Ensure successful completion of projects, on-time, within budget, and error-free.
• Manage the planning and execution of project team members.
• Manage the project charter, communications, metrics, reporting, and the overall project plan and budget.
• Support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation and follow-up stages of various projects.
• Develop and produce project management schedules.
• Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately.
• Manage change and take active leadership in timely decision making.
• Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc.
• Will work with the individual team members from multiple functional disciplines and customers to establish completion dates.
• Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problem and steps are in place to meet schedules.
• Depending on nature of problems, expected to recommend possible solutions and alternatives.

Requirements

EDUCATION & EXPERIENCE REQUIRED :

• 4-year college or university degree AND 2-4 years of experience
• OR Master’s degree in relevant field (i.e. Engineering, business, etc.) AND 2+ years of experience

REQUIRED SKILLS :

• 2+ years exp with Azure DevOps (formerly VSTS) and Confluence
• 2+ years’ experience in managing a project from inception/beginning. Must have someone who can lead the team to alignment.
• 2+ years of direct project management experience working with software engineering teams in Agile Software Development methodology, Business partners and product managers.
• Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion – needs to have the ability to walk teams through the creation of project charters, including aligning team to determine the scope, ways of working etc.
• Experience in large organizational change management
• Experience in strategic thinking, alignment and direction.

DESIRED SKILLS :

• Certified Scrum Master (CSM), PMP certification, SAFe certification, Change Management Certification, Six Sigma Black Belt Certification
• Experience with Power BI
• Advanced knowledge of Excel, MS PowerPoint, and MS Project
• Some Scrum Master exp in addition to the required project management exp.
• Experience having worked with large enterprise level organizations.
• Experience with Ecommerce applications/projects.

SOFT SKILLS REQUIRED :

• Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions.
• Should have strong project management skills, team leadership skills, excellent communication skills, ability to multitask effectively, strong analytical and organizational skills.
• Strong communication and presentation skills.

Benefits

BENEFITS :

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

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