Guest Experience Manager Internship (GURNEE)

As a Rentals Leadership intern, your job will be to oversee the operation of the waterpark attractions that include cabana rentals, tube rentals, beach loungers, and reserved seating. Other job functions include training the rentals attendant team, monitoring the daily operation of all attractions, and providing an enhanced guest experience.
Responsibilities:

• Greet guests with a friendly demeanor and create a fun-filled upgraded experience
• Upkeep of water park rental locations
• Upsell upgraded experiences to guests
• Review rental reservations for the day and set goals for rental attendants for sales at the park
• Routinely check rental locations to ensure any maintenance needed is addressed
• Team Member development through on the job training as well as follow up training in all job responsibilities.
• Assist in developing and promoting a high morale, positive, and effective work environment
• Coaches, counsels, and evaluate team members as necessary
• Issue corrective action to team members for attendance, over/shorts or performance as necessary.
• Coordinate break times in adherence to Six Flags policies
• Maintain and ensure all opening and closing checklists are completed as directed
• Complete all inventory control functions including monitoring inventory levels and ordering product as necessary.
• Adheres to park attendance policy as stated in the Team Member Handbook
• Responsible for enforcing all Park and Department policies
• Assist in the Retail locations as needed
• Provide feedback and ideas for improvement to upper management.
• Reports all pertinent information to Full-time leadership
• Follows delegated tasks as assigned by Full-time leadership

• Minimum Age: 16
• Available to work flexible hours including nights, weekends, and holidays
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others
• Must be able to stand/walk for up to 6 hours at a time.