Sr Customer Service Rep
: This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Job Responsibilities:
- Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
- Actively participates in the training of all Customer Service personnel including new hires
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, correct, or re-enters patient orders as deemed necessary
- Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with co-workers and patients alike
- Help with the training of employees
- Calculate figures and amounts in reference to frequency and doses dispensed
- Apply common sense understanding to carry out oral and written instructions
- Fairly reprimand and verbally discipline employees in accordance to approved procedures
Education and Experience:
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
- Computer entry experience necessary
Recommended Jobs
Area Sales Manager - Building Automation Service
Position Location: This role supports our Rolling Meadows, IL branch location, which serve customers throughout the greater Chicago, IL area. Here at Siemens, we take pride in enabling sustainab…
Seasonal - People Support Bilingual Resource
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portf…
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,984 to $2,137 per week in Mount Vernon, IL
Registered Nurse (RN) | Intensive Care Unit (ICU) / Critical Care Location: Mount Vernon, IL Agency: Host Healthcare Pay: $1,984 to $2,137 per week Shift Information: Nights Co…
Food Service Attend III - Sanitation for the Food Service Department, Part-time, Evenings
The salary range for this position is $21.50 - $21.50 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Senior Manager, Technical Partner Solutions
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, a…
Accounts Receivable Specialist
Job Description Job Description Salary: 50,000 - 55,000 Primary responsibilities include client billing, collections, tax bill research, supporting the National team, and data entry. Candidat…
Medical Office Assistant Urgent Care
: Total Rewards: "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compens…
Maintenance Technician II (AWS Weekends)
Job Description Job Description Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make f…
Strategic Account Manager - Interventional Glaucoma (Chicago)
Job Description Job Description MAJOR DUTIES AND RESPONSIBILITIES • Essential responsibilities and duties include, but are not limited to, the following: • Create demand for Sight Sciences pr…
Sales Agronomist
Job Description Job Description SUMMARY: This position is responsible for making recommendations to customers regarding seed, crop nutrients, and crop protection products, and for the sale of ag…