Solution Sales Architect Associate

Company Profile : Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT modular enclosures and accessories, including high efficiency and high-density climate control systems for industrial, data center, outdoor and edge applications. Rittal offers comprehensive solutions for IT deployments across a broad range of installation locations from the Factory Floor Edge to the Hyperscale data center.

Position Summary:
The Solution Sales Architect (SSA) will be responsible for evaluating an organization’s technical needs and determining how Rittal can support those needs by leveraging hardware, software, or infrastructure to provide the complete solution. Provide technical leadership and direction to customers and internal staff in the analysis, design and development of solutions for customers. Accountable for the technical validity and compatibility of solutions based on the customer requirements and desired business outcomes. The SSA will establish and maintain an effective relationship with customers, through consultative and partnership selling activities (presentation of products, services, and programs) and a comprehensive understanding of all IT Rack, Power, Monitoring, and Climate Control solution needs.

Primary Activities/Duties :

• As the Subject Matter Expert , the SSA will lead technical discovery discussions with the Channel partner and End User and develop business solutions that will meet requirements and solve problems.
• Support the field sales team at identified targeted accounts, including both new and existing customers, with:
  • Technical application support and evaluation of customer RFQs.
  • Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization.
  • Provide technical documentation for the solution, including bill of materials, proposals and submittals, RFP responses, presentations, and detailed specifications.
• Develop solutions with HVAC/climate control, high density and liquid cooling systems, supporting sales efforts by providing guidance, product/solution recommendations, and technical calculations.
• Integrate power distribution components and provide direction regarding system monitoring and control.
• Maintains records of all customer engagements and collaborate with Sales and Management to make sure we are on track to secure wins on all projects.
• High comfort level for public speaking to train internal teams on the product features and benefits in comparison to the competition, as well as presenting solutions to engineering firms, Channel Partners, and end users.
• Solid understanding and knowledge of the partner community in the IT industry.
• Detail-oriented business professionals with outstanding organizational skills.
• Manage and coordinate customer configured projects and collaborate with internal cross-functional teams to complete projects
• Lead partnership with third party vendors to complete solutions, from design through installation.
• Support maintenance of reference design packages.
• Communicate market trends/requirements to product management.
• Other duties as assigned.
• Travel expected 25%.
• Base salary + bonus + full benefits

Knowledge & Experience :

• Bachelor’s Degree in Mechanical, Electrical, Industrial Engineering or equivalent experience
• Strong Engineering background is required
• 5+ years of relevant experience, preferably IT Infrastructure and Facility design experience for a variety of installation environments, including data centers
• Experience with climate control products and solutions
• Possess an aptitude for sales, including the skills and ability to sell.
• Experience with CAD drawings is preferred.
• Prior experience as an Application Engineer, Sales Engineer, Solution Architect, or similar role
• Microsoft Office expertise.
• Experience utilizing Customer Relationship Management tools is preferred.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.