Bilingual Assistant Property Manager - Humboldt Park

Job Description

Job Description

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

The Assistant Property Manager assists the Property Manager with day to day operations to ensure successful day-to-day operations of the property. The Assistant Property Manager must be able to interact with a wide range of people and display courtesy and diplomacy in handling residents’ and property situations. In the Property Manager’s absence or in emergency situations, the Assistant Property Manager must be able to assume the Property Manager’s responsibilities under the direction of the Property Supervisor.

ESSENTIAL JOB FUNCTIONS include the following.

• Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.
• Processes re-certification (i.e., sets up interviews, assist with filling out forms, follows up with processing information, performs rent calculations, prepares leases).
• Inspects site grounds and common hallways on a regular basis.
• Monitors make-ready status of vacant apartments.
• Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.
• Acts as a liaison and advocate on behalf of the residents to public and private agencies.
• Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.
• Assists in supervising office staff, maintenance staff, and contract workers.
• Other duties may be assigned.

Mandatory Job Qualifications

• Fluency in written and spoken English/Spanish is a must.
• High school diploma (minimum); 2-year or 4-year degree a plus.
• Affordable Housing Experience a must.
• Must have or obtain leasing license within 6 months of hire.
• Must have or obtain a COS certification within 6 months of hire
• Knowledge of Fair Housing laws and regulations.
• Excellent customer service skills as well as attention to detail.
• Proficient with MS Office Suite and property management software.

Salary based on education & experience. Excellent benefits include medical, dental, vision, life insurance, paid time off and more.

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