Front Desk Coordinator

Job Description

Job Description

Job Title: Experienced Front Desk Coordinator

Position Type: Full-Time / Part-Time

Job Summary:
We are seeking a reliable and experienced Front Desk Coordinator to join our team. This individual will serve as the first point of contact for patients, providing exceptional customer service while ensuring efficient front office operations. The ideal candidate is organized, professional, and able to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics, insurance information, and required documentation
• Schedule patient appointments accurately and efficiently
• Answer incoming phone calls and respond to patient inquiries
• Check patients out, collect payments, and review follow-up instructions
• Maintain a clean, organized, and welcoming front desk area
• Coordinate with clinical staff to ensure smooth patient flow
• Handle patient concerns with professionalism and discretion
• Ensure compliance with office policies and HIPAA regulations

Qualifications:

• Minimum of 1–2 years of front desk or medical office experience preferred
• Strong customer service and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency with electronic medical records (EMR) systems and scheduling software
• Ability to handle high patient volume with attention to detail
• Professional demeanor and strong communication skills

Preferred Qualifications:

• Experience in a medical or dermatology office
• Knowledge of insurance verification and basic billing processes

Benefits (if applicable):

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive and team-oriented work environment

Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.
We seek only the highest quality candidates to join our team.

Company Description

Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence. \r\nWe seek only the highest quality candidates to join our team.