Automotive Service Advisor KIA

River Oaks KIA
Lansing, IL

BRAND-NEW Dealership!! Brand-New Equipment State of the Art Facility!!

The EdNapleton Automotive Group is looking for our next Service Advisor. Located at River Oaks KIA the Service Advisor is a critical role working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customers vehicle in top shape.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3500 employees nationwide. We are currently one of the largest automotive groups in the country providing incredible growth opportunity.

What We Offer:

  • Potential pay range of $60000-$80000 per year. This includes incentive-based pay so your skill and effort drive your income!
  • Family Owned and Operated- 90 years in business!
  • Medical DentalVision Insurance401k
  • For additional benefit information please go to:
  • Paid Vacation and Sick Time
  • Discounts on products services and vehicles
  • Extensive and ongoing training with specialists

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology
  • Other duties as assigned by management

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18 years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Posted 2025-11-26

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