Field Operations Manager (Rockford)

Kelly, in partnership with a rapidly growing manufacturer, is looking for an Operations Support Manager in Rockford, IL! Our client is looking for a candidate with a heavy CNC background who is comfortable traveling up to 40% of the time domestically and internationally.

This is a permanent opportunity offering unbeatable benefits, vacation, compensation, and 401k!

Details:

• Hours: 7:00 am to 4:00 pm Monday - Friday
• Compensation: $125,000 - $145,000 plus quarterly bonuses
• 401k plus match up to $10,000
• Location: Rockford, IL with domestic and international travel required

**Please note, extensive CNC experience is required**

Job Description:

Operations Leadership & Execution

• Supervise, mentor, and develop a diverse team of 20–30 technical staff (technicians, engineers, support personnel).
• Oversee day-to-day shop floor operations to ensure consistent productivity, efficiency, and adherence to quality standards.
• Provide regular KPI-driven operational performance updates and risk assessments to Senior Operations Management.
• Establish, implement, and enforce best-in-class operational processes aligned with corporate objectives.
• Foster a culture focused on accountability, safety, teamwork, and continuous improvement.

Technical Expertise & CNC Support

• Serve as the technical authority on all CNC machine tools for troubleshooting, diagnostics, and advanced operational support.
• Leverage hands-on CNC expertise to guide and mentor team members in complex problem resolution.
• Maintain current knowledge of both legacy and state-of-the-art machine tool systems, including controls and automation.
• Collaborate with Engineering on root cause analysis and permanent corrective actions for recurring equipment issues.

Operational Efficiency & Continuous Improvement

• Identify, analyze, and optimize processes to enhance machine uptime, operational response times, and cost efficiency.
• Act on data-driven insights to implement corrective measures and standardization best practices.
• Lead continuous improvement, waste reduction, and productivity enhancement initiatives.
• Support and drive strategic projects in line with operational excellence and long-term business growth.

Requirements:

• Hands on CNC troubleshooting, advanced diagnostics, setup, and operations experience.
• Expertise of machine tools, industrial equipment, and manufacturing processes.
• 7+ years of experience managing teams of 20 - 30 employees.
• Technical or Bachelors Degree strongly preferred
• Ability to travel up to 40% of the time domestically and internationally.

This is an immediate opening, apply now!