General manager

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.  

About The Role

This role is responsible for leading, developing, and expanding Dyson’s business within the US B2B Professional channel. Reporting directly to the President of Dyson US, you will own the full B2B P&L and deliver measurable results while shaping and executing the route-to-market strategy for our professional products. You will be tasked with implementing global initiatives and best practices within the local market, fostering engagement, and driving high performance across your teams. As a key member of the US Leadership Team, you will also maintain a close working relationship with the Global General Manager of B2B Professional, supporting cross-functional collaboration and market alignment.

Accountabilities

P&L Management

• Own the P&L for the B2B Professional channel for your market, driving profitability, volume growth and market share.
• Deliver on sales (volume and revenue) and Trading Profit targets

Strategy

• Oversee all marketing activities relating to market for B2B Professional with partnership from the US Marketing team
• Develop, communicate, and implement the B2B Professional market strategy and deliver through the team
• Contribute to global strategic development and initiatives providing market insight and influence into the overall business direction
• Proactively drive global accounts and target XL deals to expand reach and achieve opportunity maximization
• Create an effective strategy covering key channels to unlock and maximize profitable sales opportunities
• Collaborate with cross functional teams to support both the development of the after-sales and service strategy, to ensure customers are looked after pre and post-sale.
• Work with market teams to drive sales of Dyson technology into B2B verticals respecting consumer go to market channels.

Commercial Impact

• Own and set trading terms and pricing strategy (observing global guidelines) to effectively engage and drive results through both distribution partners and direct end user customers.
• Lead key account activities supporting key visits to local and national partners
• Generate new business leads and relationships with market customers
• Helps represent the company externally on hygiene, research and sustainability topics

Talent & Leadership

• Lead a high performing team; foster a culture of collaboration and work to develop and grow the talent within your team
• Hands-on understanding and involvement in selling operations to lead team by example

About You:

• Strong General Management experience ideally with a background in Product Sales, Marketing and Business Development
• Experience leading cross-functional business units and external sales team and developing and progressing high performers
• Exposure to a variety of routes to market, from ecommerce, to distribution, to direct to customer and understand how to excel in a commercial environment
• Extensive experience holding high level commercial negotiations with customer
• Experience building successful and sustainable relationships and able to operate effectively in a matrix structure
• Strong B2B experience

Metrics And KPIs

• Market Professional trading profit
• Future pipeline health as measured by Salesforce
• Monthly inbound and outbound lead acquisitions and total cost of acquisition
• People Engagement
• Progress on 3-year strategy

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial Benefits

• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle Benefits

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Dyson Product Discounts

Health Benefits

• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability

Salary: $260,000 - $300,000 annually + bonus opportunity

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at [email protected] for more information.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.