UX Designer - INTL Costa Rica

Job Description

You will shape the platform's end-to-end experience model, define reusable workflow and interaction patterns, and ensure coherence across all user touchpoints. You will partner closely with our Principal UX Researcher in the U.S. and with engineering and product delivery teams across Costa Rica and India, guiding a distributed UX team to deliver intuitive, scalable, and consistent experiences across the platform.

This role is strategic and hands-on: you will lead experience architecture and also mentor designers, define standards, and review detailed design outputs. You will be a critical voice in aligning Product, Engineering, and Architecture toward a unified platform experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

You will shape the platform's end-to-end experience model, define reusable workflow and interaction patterns, and ensure coherence across all user touchpoints. You will partner closely with our Principal UX Researcher in the U.S. and with engineering and product delivery teams across Costa Rica and India, guiding a distributed UX team to deliver intuitive, scalable, and consistent experiences across the platform.

This role is strategic and hands-on: you will lead experience architecture and also mentor designers, define standards, and review detailed design outputs. You will be a critical voice in aligning Product, Engineering, and Architecture toward a unified platform experience.