Mailroom Coordinator

Work Environment

The work schedule is Monday to Friday with shifts from 6 am to 2:30 pm or 7 am to 3:30 pm. The work takes place in an open concept office space where you will sit at long tables, with the option to sit or stand while assembling kits. Music is permitted during work; however, phone usage is strictly prohibited and considered a major violation. Attendance and communication are critical components of this role.

Will get 5 days of PTO and Holiday Pay after 30 days of working.

Description:

• Responsible for performing daily tasks such as labeling, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer program. This job will mostly consist of labeling kits with patient information and ensure the kit is correct before shipping out to the customer

• Fulfilling mail orders and keeping up with productivity standards

• Pull the right product for the right customer in the box with the correct label

• Maintain confidentiality and HIPAA laws- will see addresses and phone numbers

• Enter data, and order information - work with data through Excel. (Need to understand functions like cut/paste, copy/paste, etc...)

• Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services)

• Become a key resource to sales as the Subject Matter Expert on order fulfillment processing

• Identify and help implement enhancements to order management processes and tools to support a

• Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment.

• positive customer experience, streamline order processing, and provide scalable solutions proactively.

• Track all orders via delivery software

• Process customers orders and verify accuracy via HERO

• Prepare outgoing mail for delivery by mail carriers

• Use scanning equipment to gather information about a package

• Create shipping labels for outgoing packages.

Job Type & Location

This is a Permanent position based out of Hoffman Estates, IL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hoffman Estates,IL.

Application Deadline

This position is anticipated to close on Feb 26, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.