Customs Brokerage Assistant Manager

It's more than a job

As a Customs Brokerage Assistant Manager at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

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A Customs Brokerage Assistant Manager overseeing daily customs clearance operations, ensuring compliance with customs regulations, and delivering high levels of customer service

How you create impact

• Support the management of day-to-day customs brokerage activities
• Oversee the preparation and submission of import customs entries and e nsure timely and accurate customs clearance of shipments
• Monitor shipment status and address clearance delays or exceptions
• Assist with customs examinations, holds, and post-entry correction
• Ensure compliance with CBP regulations and Partner Government Agency (PGA) requirements
• Review customs documentation for completeness and accuracy and v erify proper tariff classification, valuation, and country-of-origin declarations
• Stay informed about changes in customs regulations, trade agreements, and import/export requirements
• Support internal and external compliance audit
• Supervise Customs Brokerage Specialists, Entry Writers, and Coordinators and p rovide training on customs regulations, company procedures, and compliance standards
• Assist in workload allocation and performance management and also s erve as an escalation point for operational and customer issues
• Support employee coaching and development initiative
• Maintain strong relationships with customers and provide customs-related guidance
• Address customer inquiries regarding duties, taxes, customs regulations, and shipment status and r esolve escalated customs clearance issues promptly
• Support customer onboarding and implementation activities

What we would like you to bring

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related field.
• Licensed Customs Broker (LCB) preferred.
• 5+ years of customs brokerage experience from freight forwarding industry preferred
• Previous supervisory or team lead experience preferred
• Strong knowledge of CBP regulations, HTS classification

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $90000.00 and $95000.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.