Retail Sales Associate

Job Opportunity: Sales Associate

Are you a dynamic, motivated individual looking to advance your career in sales? We're looking for a Sales Associate to join our team and help us drive success in our rapidly growing company.

Wild Side Smoke Shop has been operating in Champaign, IL for over 12 years. We at Wild Side proudly service the Greater Champaign area with world class product selection, coupled with competitive pricing, and industry leading customer service. Working at Wild Side is a great opportunity to those who are looking to grow within a company, as well as gain valuable management experience. Our company also offers flexible scheduling, as well as health insurance to full time employees.

The starting rate for this position is $18/HR. This position is for our Champaign location located at 604 S Neil St STE 103, Champaign, IL 61820

Position: Sales Associate

Key Responsibilities:

Build and maintain relationships with vendors and customers

Assist customers with product inquiries and provide exceptional service

Meet and exceed sales targets and goals

Collaborate with the sales team to achieve overall company objectives

Stay updated on product knowledge and industry trends

Qualifications:

Strong interpersonal and communication skills

Proven sales or customer service experience is a plus

Motivated, self-driven, and eager to learn

Team player with a positive attitude

Dependable

Excellent time management and organizational abilities

Benefits:

Competitive base salary with opportunity to be promoted with on the job training available, leading to opportunities for career growth and development

Friendly and inclusive work environment

Employee discounts and other perks

If you are enthusiastic about sales, have a passion for building relationships, and want to be a part of a winning team, we want to hear from you!

To apply, please send your resume and a cover letter to [email protected] . We look forward to learning more about you and how we can contribute to each other’s success.

Join us in a rewarding and dynamic career in sales. Your future starts here!We are currently looking to add new highly motivated Sales Associates to our Wild Side Smoke Shop Team. We structure our team around our company’s core values; Professional, Accountable, Curious, High Energy, and Competitive. The Sales Associate’s responsibilities include working side by side with customers to determine their needs, answer their questions about our variety of products and recommend the best items for the customer's needs. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Sales Associate Roles

• Customer service
• Daily Cleaning/Counting
• Executing Management Agenda
• Self Accountability
• Sales and Promotions

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their questions
• Promote upcoming sales and raffles
• Maintain in-stock and presentable condition assigned areas
• Maintain proper stock levels via communication with our ordering managers
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Upsell products
• Ensure that company policies are being followed and upheld
• Opening and closing of the store front
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. on campus promoting, changing the store’s design)

Requirements

• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner

Job Type: Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift

Work Location: In person