Hospitality Service Coordinator for Corporate Fitness Center (Part-Time)
Kinema Fitness is a high end Corporate Fitness and Wellness Operator. We are looking for a Part-Time Hospitality Service Coordinator who can help us with customer service, administrative projects, daily operations, cleaning, and shift coverage. This role will be approximately 20 hours per week, with a schedule of 2:15 - 7:15 PM, Monday - Thursday. We are looking for someone who has a flexible schedule to help our team at our site in The Loop of Chicago! Responsibilities & Attributes:
- Exceptional customer service - Outgoing.
- Positive attitude, friendly and a team player
- Coachable, Professional.
- Proficient in Microsoft office and google docs/sheets
- Comfortable in a fitness environment - prior fitness front desk experience preferred.
- Responding to members and answering questions
- Helping with any member data, sign ups, cancels, phone calls, etc.
- Assisting managers in admin tasks or events as needed
- Assist in maintaining all locker room amenities.
- Assist in upkeep of laundry including towels and members’ laundry service items.
- Assist with making sure the front entrance looks aesthetically pleasing
- Helping to sign up, check in, and respond to members via email and phone.
- Actively track and maintain all inventory including retail, locker room supplies, and facility supplies.
- Ensure great costumer service to all members and potential members.
- Represent Kinema Fitness, our client, and members at the very highest levels.
- Assist with cleaning the fitness center, re-racking weights, organizing equipment, and other items that pertain to general cleanliness, including the locker room.
- Oversee fitness center attendant/additional staff when applicable.
- Training new front desk/service coordinators in role responsibilities
- Help with events/programs when necessary.
- Other duties as assigned.
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