General Manager

Job Description

Job Description

Now Hiring: General Manager – Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving General Manager to help lead our ice cream shop to sweet success and help establish a new legacy with our new retail concept established in 2012—That Burger Joint. You’ll be the right-hand hero to the District Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Leading and motivating our awesome scoop squad
• Delivering top-tier customer service (with extra sprinkles!)
• Managing shifts, schedules, and daily operations
• Keeping the shop sparkling clean and organized
• Handling inventory and making sure we never run out of fan favorites
• Jumping into scoop, serve, and celebrate with customers
• Managing shifts and daily operations
• Community relations and customer experience

What We’re Looking For

• Responsible for operating both co-branded concepts within 1 physical location.
• A positive, upbeat attitude
• Strong communication and problem-solving skills
• Lead, supervise, and train all employees in every phase of product preparation, including product portioning, packaging, and cleaning duties
• Manage cost controls and inventory.
• Ability to thrive in a fast-paced, high-energy environment
• Weekend and evening availability

Perks of the Job

• Competitive pay
• Fun, supportive team culture
• Opportunities to grow
• Employee discounts
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 9-10 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

If you’re ready to lead with positivity, work hard, and have a blast doing it, apply today and help us keep the good times (and scoops) rolling!

Let’s make work sweet.