System Integration Analyst II, EPIC PB Resolute, Full-time, Days (Remote - Must reside in IL, IN, IA, WI, MO, OH, MI, or FL)

The salary range for this position is $33.22 - $44.85 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The PB System Integration Analyst II reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB System Integration Analyst II ensures accurate processing of patient charges and optimal utilization of the electronic medical records system.

• Operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine and the system technologies utilized by the PB Coding department (i.e. Epic, Optum ClaimsManager, etc.)
• Partner with business owners across the revenue cycle, clinical leadership, and IT to identify and analyze the root cause of user and system issues.
• Submit and track system requests, and submits system enhancements and new edits, and participates in system upgrades (i.e. Optum Claims Manager).
• Develop efficient workflows and claim scrubber edits, and implement technology solutions within the revenue cycle's operating systems.
• Additional responsibilities as required by role to include, but not limited to:
  • Documentation of policies, procedures, and subsequent workflows/issue resolution - Historical data extraction for risk, trending, and forecasting analysis - Quality and productivity metrics for internal & vendor assessment
  • Liaison between revenue cycle operations, clinical leadership, IT and finance departments
  • Epic system configuration of routine maintenance items for PB coding, including but not limited to: public reports, work queues, revenue structure, validating IT build.
  • Cross-department project management, workflow education, and end-user training.
• The Analyst II is responsible for the preparation and review of analysis for various PB Coding leadership and external customers by creating a reporting dashboard (PB Coding and Charge Capture Dashboard).
• The Analyst II supports the finance and PB Coding functions of Northwestern Medicine through special projects.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, adopting and implementing industry best practices, and participating in professional societies.
• The Analyst II will be also report directly to the Manager of PB System Integration and serve as a back-up to the Manager when needed. In doing such, the Analyst II mentors and supports members of the PB System Integration and PB Coding team as an informal leader.
• May perform other duties as assigned.

Qualifications

Required:

• Bachelor's degree with relevant experience in addition to the position's minimum requirements
• Minimum 5 years relevant healthcare, business, IT operations
• Epic certification in at least one software module
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Project Management experience
• Previous experience with physician coding or Epic Resolute Billing
• Proven excellence in communication, presentation, and organizational skills
• Strong critical thinking, problem solving and decision-making skills
• Ability to multi-task, work both independently and collaboratively with high attention to detail, and adapt to changing customer service needs

Preferred:

• Thorough knowledge and experience utilizing EPIC (Resolute professional billing system strongly preferred)
• Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification orCertified Coding Specialist (CCS)

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.