Manager, System Verification, Unified Communications - Remote | WFH

Are you a passionate and experienced quality engineering professional with a knack for Unified Communications? We're seeking a dedicated and skilled System Verification Manager to join our dynamic team! This is a fantastic opportunity to play a vital role in ensuring the quality and excellence of our cutting-edge audio and communication solutions.

About Us:

We're a global leader in audio technology, known for our quality, reliability, and innovation. For nearly a century, we've been engineering microphones, headphones, wireless systems, conferencing solutions, and more. We foster an Associate-first culture, offering flexible work arrangements and opportunities for growth.

About the Role:

As our System Verification Manager, you will lead a team of professionals, contributing to the overall success of our quality engineering initiatives. Your expertise in test engineering, particularly in Unified Communications (Microsoft Teams Rooms and Zoom Rooms), will be crucial in driving our high-performance culture and delivering exceptional results. This role offers the opportunity to work onsite with flexibility at our location.

What You'll Do:

Customer Focus: Align testing strategies with customer needs.
Masterful Test Planning: Create comprehensive and detailed test plans and cases.
Innovative Test Execution: Design, develop, and execute manual and automated tests.
Technical Leadership: Guide and support your team in technical discussions.
Team Development: Mentor and develop your team members.
Project Management: Lead and manage testing projects to achieve timely and successful outcomes.
Proactive Problem-Solving: Anticipate and address challenges effectively.
Effective Communication: Communicate technical concepts clearly to your team and stakeholders.
Strategic Execution: Support strategic planning and execution.
What You'll Need:

Bachelor's degree in Engineering, Computer Science, or a related field (Master's preferred).
7+ years in quality engineering, system testing, or a related field, with 2+ years in a leadership role.
Extensive experience with conferencing platforms and applications (Microsoft Teams Rooms and Zoom Rooms).
In-depth understanding of conferencing system architectures, protocols, and integrations.
Proven experience in testing system solutions, including functional and non-functional testing.
Expertise in audio quality testing and validation (noise cancellation, echo reduction, audio clarity).
In-depth knowledge of camera technologies and experience in camera quality testing.
Proficiency in assessing video quality (resolution, latency, smoothness).
Familiarity with conferencing hardware and software interoperability.
Ability to develop and execute comprehensive test plans.
Experience troubleshooting complex issues.
Demonstrated ability to collaborate with cross-functional teams.
Experience with agile methodologies and AI tools.
Authorization to work in the United States.
What We Offer:

Competitive compensation (salary range: $97,800 - $191,600).
Incentive pay program based on performance.
Award-winning benefits package, including comprehensive healthcare, mental health support, retirement savings plans, generous paid time off, employee discounts, professional development opportunities, and more.
An inclusive, diverse, equitable, and accessible work environment.
A chance to be part of a team that's passionate about audio excellence.
Join Our Team:

If you're a driven and experienced quality engineering professional with a passion for Unified Communications, we encourage you to apply!

To Apply:

Submit your resume and cover letter. We are committed to providing an equitable candidate experience. If you're excited about this role and believe you've got the skills to be successful, even if you don't check every box in the job requirements, please apply! We are often flexible on the seniority of posted positions. We offer a competitive compensation structure that is reviewed annually. Base salaries vary based on qualifications, geography, experience, and expertise. All positions include an award-winning benefits package. We prioritize the well-being of our Associates and offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being.
Employment Type: Full-Time
Salary: $ 97,800.00 Per Year