Digital Channels & Connectivity Digital Strategy Product Manager - Vice President

JPMorgan Chase & Co.
Chicago, IL

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in JP Morgan Access, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Spearheads high-impact initiatives and projects to address complex challenges identified by senior leadership at J.P. Morgan Access, driving transformative solutions
  • Expertly gathers, synthesizes, and analyzes project data, delivering insightful and actionable findings that inform strategic decision-making
  • Crafts compelling strategic presentations tailored for both internal stakeholders and external audiences, effectively communicating key insights and recommendations
  • Proactively monitors industry trends, producing insightful reports and analyses that inform and influence strategic direction, shared with the broader team and senior executives
  • Leads the preparation of executive governance materials, ensuring comprehensive and strategic alignment across the team, and facilitating informed decision-making at the highest levels

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • 2+ years of experience from a premier management consulting firm, a payments firm (e.g., in strategy) – Driving problem solving
  • Ability to work and think independently and strong initiative
  • Outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written)
  • Excellent and efficient skills using PowerPoint and MS Excel tools
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
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Posted 2026-01-15

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