Manager II, SMA

AbbVie
Chicago, IL

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Job Description

The SMAO Line Manager II role reports into the Clinical Study Leadership (CSL) SMAO Director and is a people leader responsible for the direct management of a cohesive regional team of 15-17 Study Management Associates (SMAs), who serve as front-line study execution staff. They position their direct reports for success to deliver best-in-class study execution. They are responsible for providing the necessary guidance and support for SMAs to master new skills, maximize operational efficiencies, and reach their full potential.

This position is open to candidates anywhere in the US.

Responsibilities

  • Drive for best-in-class study execution by creating a globally inclusive, innovative, empowering environment built around skill enhancement, strategic/critical thinking, and continuous learning.
  • Performance management of direct reports, including but not limited to collecting stakeholder feedback, conducting and documenting performance discussions, setting clear and measurable goals, performing goal progress updates, and other business HR-related requirements.
  • Provide SMAs with the opportunity of professional success and enable growth into future leadership roles through mentoring, individualized development plans (AbbVie employees), and providing stretch opportunities.
  • Support business continuity, shifting needs, and organizational deliverables across the portfolio through efficient, flexible, and strategic resource management including both short- and long-range demand, evolving geographic footprints, all aspects of vacancy management, and individual growth and development.
  • Ensure awareness and adherence of direct reports to corporate and divisional policies and procedures in alignment with worldwide regulations and guidelines by prompting on-time completion and reinforce expectations of required training.
  • Contribute to the development of Quality Systems Documents (QSDs) and the training curriculum for roles within SMAO.
  • Develop and nurture relationships with direct reports and partnerships with cross-functional stakeholders to support implementation of aggressive execution strategies and drive results across study teams.
  • Support organizational efficiencies, process improvements, and best practices by contributing to SMAO/CSL/CDO workstreams and/or initiatives.
  • Mentor peer SMAO Line Managers, as needed.

Qualifications

  • Bachelor's Degree required, degree in health care or scientific field preferred.
  • Minimum of 8 years of clinical research experience, with 6+ years of relevant study operations management and people management experience.
  • At least (3) years of direct people management experience.
  • Excellent interpersonal skills including the ability to influence, communicate persuasively and with clarity, align, build trust, lead while respectfully challenging, and form strong relationships with stakeholders within a cross-functional, global, remote/virtual team environment.
  • Successful coaching/mentoring, directly or in a matrix environment.
  • Strong analytical and critical thinking skills, the ability to evaluate complex issues from multiple perspectives and drive smart decision making.
  • Ability to adapt easily to rapidly changing needs, requirements and situations while modeling AbbVie’s leadership attributes.
  • Experience in drug development/clinical operations including an advanced working knowledge of ICH and GCP guidelines and operational understanding of the global regulatory environment.
  • Demonstrated success in study execution across global geographies and/or multiple therapeutic areas and managing multiple priorities in a fast‐paced environment.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Posted 2026-06-06

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