Boiler Service Technician

Job Description

Job Description

INDECK Power Equipment Company is recruiting a full time Service Technician. The Service Technician is responsible for the start-up, troubleshooting, repair and preventative maintenance of industrial water tube and fire tube boilers. This position reports to the Service Manager.

Essential Duties and Responsibilities:

• Start-up, troubleshoot, repair and maintain a wide range of industrial boilers.
• Provide emergency field service for boilers.
• Perform mechanical, electrical and combustion troubleshooting and repair of industrial boilers in the field.
• Read and interpret equipment manuals to perform required start-up, maintenance and repairs.
• Diagnose problems, replace or repair parts, test and make adjustments in the field.
• Operate and maintain various field instruments to perform job functions.
• Ensure high level of customer satisfaction while in the field.
• Keep customer informed on the nature of the service provided and of outstanding issues.
• Recommend repairs to the customer as necessary.
• Detect faulty operations, defective material and report those or any unusual situations to proper supervision.
• Comply with OSHA Safety and Health rules.
• Manage assigned work proficiently to meet schedules and customer expectations.
• Provide training and assist customer to develop operating procedures for boilers.
• Compile job documentation such as service reports, certificates of completion, customer training forms and punch lists.

Qualification/requirement:

• Combustion and mechanical proficiency to troubleshoot problems.
• Familiarity with or ability to learn industrial PLC control systems.
• Detailed oriented.
• Good math, writing and communication skills.
• Excellent computer skills.
• Significant travel in North America is required.

Job Knowledge, Skills and Abilities:

• Capability to read and comprehend simple instructions, correspondence, and memos.
• Ability to apply commonsense understanding to carry out detailed written or oral instructions.
• Capacity to properly handle confidential information and records.
• Aptitude to analyze information in order to identify potential problems or discrepancies.
• Must be highly motivated and able to work independently.
• Ability to handle adverse situations in a professional manner.

Education/Experience:

• High School Diploma or equivalent
• Technical training: must have industrial boiler or electrical/mechanical experience
• 2+ years of related experience in the service or maintenance of industrial machinery with PLC control systems.
• Ideal candidate will have Fireye E-100 or Honeywell 7800 experience plus Allen Bradley logic experience.