Sr. IT Sales Executive

Senior IT Sales Executive

About the Organization
We are a rapidly growing provider of enterprise-grade hardware and software solutions that enable secure, scalable, and engaging technology deployments for customer-facing environments. Our systems are trusted by major brands across industries such as retail, hospitality, and events, helping organizations streamline operations and enhance user experience through innovative self-service and interactive technologies.

Position Summary
The Senior IT Sales Executive will play a key role in driving the company’s revenue growth and market expansion. This role is responsible for developing and executing sales strategies, cultivating strategic relationships, and leading the full sales cycle from prospecting to close. The ideal candidate has deep experience in B2B technology sales, particularly within retail, hospitality, or other customer-facing sectors. This position is not focused on healthcare or medical markets.

Key Responsibilities

• Drive New Business: Identify, qualify, and pursue opportunities across target markets; manage the full sales process from initial outreach to signed agreements.

• Build Client Relationships: Conduct demos and presentations to decision-makers; establish trust and credibility with executives, IT leaders, and procurement teams.

• Strategic Account Growth: Expand penetration within existing accounts through cross-selling, upselling, and identifying additional business units or divisions.

• Product Feedback & Collaboration: Partner with product management and engineering teams to share customer insights and contribute to early-stage solution design.

• Market Engagement: Represent the company at trade shows, industry conferences, and networking events; stay informed on market trends and competitive offerings.

• Customer Success Support: Ensure long-term customer satisfaction by providing responsive support and facilitating post-sale engagement.

• Sales Enablement: Leverage sales tools, presentations, and CRM systems to manage pipeline activity and maintain accurate forecasting.

Key Performance Indicators (KPIs)

• Revenue growth and quota attainment

• Lead conversion and win rates

• Sales cycle efficiency

• Pipeline value and health

• Customer retention and account expansion

Qualifications

• Bachelor’s degree preferred

• 5–10+ years of successful B2B technology sales experience (retail IT or related industries strongly preferred)

• Demonstrated success developing account strategies and negotiating complex deals

• Strong understanding of tablet-based or self-service technologies, hardware accessories, and interactive system integrations

• Exceptional communication, presentation, and negotiation skills across technical and executive audiences

• Highly organized, self-directed, and skilled in CRM management (Microsoft Dynamics or equivalent preferred)

• Ability to interpret technical documentation and collaborate with engineering teams

• Willingness to travel for client meetings, company events, and industry functions