EQUIPMENT DISPATCHER

• Positions work assigned shift at a Dispatch Center at O’Hare or Midway International Airport, monitoring, receiving and transmitting radio communications to provide vehicle services to support the airport’s operations
• Maintains records and monitors the location of Motor Truck Drivers and their assigned city vehicles, tracking their airside or landside location in the airport through radio communications and maintains records of these activities.
• Answers calls via radio and phone from Airport Operations staff requesting vehicle services support and dispatches vehicles and equipment to assist, including vehicles to escort/transport contractors to airside locations, sweepers, tow trucks, snow removal or salt spreading equipment
• Relays instructions and assignments given by Motor Truck Foreman and Vehicle Services Management Team to Motor Truck Drivers throughout the airport via two-way radios and pagers; maintains communications during emergency or stand-by alert incidents
• Calls out and notifies Motor Truck Drivers to report for work during emergency or snow operations; prepares manual and computerized manpower reports

• Two years of work experience in operating automotive equipment as a Motor Truck Driver OR
• Two years of work experience in operating radio and communications equipment in a communications or dispatch work environment

• Basic personal computer operations and applicable software.
• Strong knowledge of radio phraseology/utilization.
• Radio communications equipment.
• Geographical locations within the city and location of applicable departmental facilities.
• Departmental work operations including type of equipment and work crews used in the field and emergency and incident protocols.
• City’s 311-CSR (customer service request) system.
• Knowledge of applicable City and department policies, procedures, rules, and regulations.

• None

• At least 2 years of airfield/airport experience

• Valid Commercial Driver’s License with X Endorsement

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.