Sales Counselor

Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an outstanding care experience rooted in genuine compassion and humble dedication to our senior’s well-being.

Eden Vista Prospect Heights is a well-established and trusted senior living community and a proud member of Vista Senior Living Management. With a refreshed leadership team and renewed energy, this is an exciting time to join the community as we continue to elevate our standards for senior care, customer service, and resident experience.

We are seeking a Sales Counselor who is relationship-driven, results-oriented, and energized by the opportunity to help shape the next chapter of growth.

Position: Sales Counselor

The Sales Counselor at Eden Vista Prospect Heights will be a key part of our team, responsible for managing and growing our Assisted Living and Memory Care census. This position will require a combination of relationship-building skills, organizational expertise, and knowledge of industry requirements for admissions. The ideal candidate will play an integral role in the continued success and community presence of Eden Vista by effectively managing prospect interactions, admissions, and sales efforts.

Key Responsibilities:

• Prospect Interaction: Engage with prospective residents and their families, providing detailed information on our Assisted Living and Memory Care services.
• Conducting Tours: Lead engaging and informative tours of the community, ensuring potential residents and their families understand the benefits of living at Eden Vista.
• Effective Database Management: Maintain and update CRM systems to track leads, inquiries, follow-ups, and other sales activities.
• Team Collaboration: Work with interdepartmental teams, including care and operations staff, to evaluate prospective residents and ensure smooth admissions processes.
• Admissions Documentation: Oversee the allocation and proper filing of documentation required for admissions, ensuring compliance with internal procedures and state regulations.
• Sales Marketing: Assist with planning and execution of sales strategies, marketing campaigns, and community events aimed at increasing visibility and occupancy.
• Event Planning: Support ongoing community outreach efforts by organizing events to attract prospects and engage current residents.

Ideal Candidate Attributes:

• Sales/Census Experience in Assisted Living (AL) or Memory Care (MC): Proven experience in sales or census management in a senior living environment.
• Organized Multitasker: Strong ability to manage multiple tasks, meet deadlines, and stay organized in a dynamic environment.
• CRM Experience: Familiarity with sales/admissions CRM systems and ability to manage and track sales activities efficiently.
• Knowledge of Illinois Move-in Requirements: Comprehensive understanding of the regulations and paperwork necessary for Assisted Living/Memory Care admissions in Illinois.
• Excellent Communication Skills: Strong verbal and written communication skills to effectively engage with prospective residents, families, and professionals.
• Weekend Availability: Flexibility to cover weekend shifts and sales activities as needed.

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