Billing Supervisor

Job Title: Billing Supervisor Location: Schiller Park, IL Work Schedule: In office Tuesday-Thursday Job type: Full time Compensation:  $61,610 - $83,858 annually Benefits: This position is eligible for Medical, Dental, Vision, 401(k), 10 days PTO Supervisory Responsibilities · Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job. · Train, lead, and mentor a team of billing specialists. · Directs assigned tasks and provides assistance as needed. · Support audits by providing billing records, documentation, and process explanations as needed · Contribute to goal setting and performance evaluations for billing team members   Bill Processing · Supervise the day-to-day operations of the Billing Department staff. · Execute the weekly billing cycles to ensure timely processing and billing by our Field locations. · Prepare manual invoices/credit memos for various special billing needs. · Maintains and/or ensures maintenance of customer records related to invoicing and bill payment. · Ensure billing system is processed and reconciled to general ledger. · Submit invoices to customer eBilling platforms and tracks to ensure customer approval of submitted invoice.   Customer Service · Support field Sales/Operations resolving billing related discrepancies and general questions regarding billing processes and procedures. · Provide guidance to field offices to ensure appropriate revenue recognition and compliance with Billing SOP’s. · Research and retrieve missing billing. · Establish and maintain strong working relationships with other Encore departments and team members by providing outstanding customer service and responsiveness to all inquiries.   Reporting · Execute the month-end close. · Prepare monthly accounting entries related to revenue (accruals, reclasses, etc.). · Maintain necessary billing reports for SOX Controls, audit, and as otherwise needed. · Prepare and analyze billing metrics/KPI’s and reports for management, including volume, error rates, and cycle times.   Special Projects · Projects include system enhancement testing, month end tasks and other duties as assigned. · Identify opportunities for process improvements and lead implementation of best practices to enhance billing efficiency and accuracy.  Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.   IND 002-003