Sr. Associate Shop Technician

Job Title: Sr. Associate Shop Technician - Field Distribution
Location: Bolingbrook, IL, United States, 60440
Job Type: Contractor (Temp-to-Hire)
Pay Rate: $18.00/hr

Shift

• Monday - Friday: 8:00 AM - 4:30 PM

• Overtime may be required based on workload

Summary

Ricoh is seeking a hands-on, detail-oriented Sr. Associate Shop Technician to assemble, test, and prepare copiers and printers for delivery. This is an intermediate-level role in a production shop environment, ideal for individuals who enjoy working with their hands, performing repetitive tasks, and collaborating in a team environment. The role requires mechanical aptitude, basic computer skills, and the ability to safely lift equipment up to 50 lbs with team assistance.

Key Responsibilities

• Assemble and install hardware in copiers and printers according to customer specifications.

• Test and verify equipment functionality using standardized QA checklists before staging and shipping.

• Analyze and troubleshoot equipment issues and perform necessary corrective actions.

• Perform administrative tasks accurately and in a timely manner, including updating WMS and tracking productivity.

• Maintain a clean and organized workspace.

• Ensure quality control and accountability for all machines delivered to customers.

• Collaborate with other shop personnel for training, troubleshooting, and workflow efficiency.

• Adhere to company policies, procedures, training programs, and safety guidelines.

• Safely lift and transport equipment and tools (up to 50 lbs individually, heavier items with team assistance).

• May be exposed to minor cuts, burns, chemical solvents, and physical exertion including stooping, bending, squatting, and kneeling.

Qualifications

• Minimum 2 years of related work experience; mastery of Associate/Shop Technician competencies.

• Basic technical knowledge in mechanical, electronics, and computer systems.

• Ability to follow written instructions and complete tasks independently with minimal supervision.

• Strong verbal and written communication skills; professional demeanor in all interactions.

• Team-oriented, reliable, and able to meet deadlines.

• Physical ability to lift, bend, stoop, squat, and move equipment as required.

• Willingness to work overtime when needed.

Physical Requirements

• Lift, carry, and move tool cases and equipment up to 50 lbs independently; heavier items with team assistance.

• Move objects on wheels weighing up to 700 lbs.

• Frequent stooping, bending, squatting, kneeling, and standing.

• Work in a warehouse environment with adequate lighting, ventilation, and normal temperature/noise levels.