Digital Program Manager Global eCommerce

Digital Program Manager Global eCommerce Location Illinois : Job Title: Digital Program Manager Global eCommerce Summary: Lead the implementation and delivery of Momentive's global eCommerce strategy and long-term product roadmap. Initiate the global implementation of MyMomentive.com and continually manage the portfolio of eCommerce solutions by setting end-to-end milestones and delivering future UX improvements in the areas of digital merchandising, site optimization, personalization, taxonomy, pricing, and promotions. In addition, the Digital Program Manager works closely with technical product owners to ensure the roadmap not only represents the needs of our customers and stakeholders, but accurately reflects what and when it can be delivered. This includes partnering cross functionally with digital marketing, MarCom, customer service, IT, sales leaders, and external agencies. Responsibilities Include: Leverage 10+ years of professional experience and competencies to drive more than $500MM in global sales and digital transformation through strategy development and planning for both the MyMomentive and Momentive.com platforms. This includes owning the digital strategy for deployment of all key assets including, BI tools, analytics, training, pre/post launch communication, user experience, and integration across Momentive platforms. Acts as subject matter expert and valued partner to consult cross-functionally with senior leadership in Sales, Customer Service, Brand, Marketing Communications, and IT to drive profitable growth. This includes the ability to build trust and influence Global leaders through regular engagement and effective communication to deliver company-wide goals and objectives. Uses critical thinking to identify, create, and implement innovative tools to drive incremental sales through enhanced lead generation, customer acquisition, retention, conversion, and adoption. Leverages these tools to reduce and eliminate manual processes, maximize efficiency, and deliver cost reductions within the Momentive supply chain. Executes the delivery of Momentive's Global eCommerce initiatives and interacts between business, technology, and user experience to develop programs that engage customers and provide a best-in-class user experience. Works closely with technical product owners to ensure the roadmap not only represents the needs of our customers and stakeholders but accurately reflects what and when it can be delivered. Utilizes data and insights from industry experts, customers, competitive analysis, and platform analytics to continuously improve business performance. Develops and manages well-structured project plans and enforces Statements of Work, as well as manages project risk, issues, scope, timelines, and budget. Lead development and implementation of the PIM platform and associated product information. Continuously research, recommend, and implement site functionality and UX improvements to increase conversion and revenue. Shares ongoing KPIs, initiatives, and product enhancements with leadership to demonstrate results. Completes all other duties as assigned. Qualifications: The following are required for the role Bachelor's degree in Business, Computer Science, Engineering and/or equivalent work experience executing digital transformation within large multi-billion dollar manufacturing or broadline distribution companies. Minimum 10+ years professional experience in B2B eCommerce Strategy, Marketing, Program/Project Management, Sales, and managing complex customer requirements in the implementation of B2B digital commerce solutions. Works independently without appreciable direction to identify, develop, manage, and execute complex requirements that drive our Global Digital Transformation. Demonstrates the ability to make decisions autonomously that impact budgets and optimize sustainable operational improvement. Displays an exceptional level of knowledge and experience leveraging B2B eProcurement tools to solve complex problems and translate customer needs into digital solutions. Proven experience with Marketing Automation tools, Google AdWords, Google or Adobe Analytics, and Social Media Advertising Tools (Facebook, LinkedIn, etc.). Experience with Lean/Agile development methodology and working with external partners, particularly digital agencies. Demonstrated project management skills with a history of setting budgets, defining milestones, completing high-quality work, and meeting deadlines. Able to express complicated concepts concisely with the ability to present to C-Level leaders within an organization. Excellent analytical and interpersonal skills. Adept at managing multiple deadlines in a fast-paced environment. Broad knowledge of communication tactics including design and production. Experience working in a global organization. The following are preferred for this role Master's degree in eCommerce, business, or computer science Experience with Magento and Pardot #LI-NK1 #LI-REM What We Offer: Base Pay Range: $97,000.00 - $142,450.00 The actua l salary offered i s determined by factors including but not limited to education, experience, skill set s, and geography. Local geographic pay differentials may not be reflected in the above pay range and will be discussed with you by a member of the HR team when applicable . If you are interested in this position, we'd ask that you apply ! #BePartoftheSolution Additionally, this role is eligible for incentive or sales variable compensation payments. The amount of these incentives is based on the terms of the Company's incentive plans, the Company's financial performance, and/or individual employee job performance. At Momentive, compensation is one part of your overall package. We offer a fantastic variety of total rewards and development programs to support your unique needs for overall well-being and personal career aspirations. Flexible, hybrid or remote work schedules may be available based on role. Health, dental & vision insurance, including critical illness coverage and optional orthodontia coverage. Paid parental leave for the birth of a child; adoption and surrogacy reimbursement. Short term disability with 100% base salary coverage. Company funded counseling (EAP) and assistance finding care for children, parents, or pets. 25 days of Paid Time Off (PTO) plus paid holidays. Additional time off with years of service. 401k savings plan with 5% employer match plus additional contribution based on years of service. Student debt pay-off program. Professional development programs and courses. Wellness programs and financial education. About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.