Project Specialist II Transit Operations Absenteeism

Chicago Transit Authority
Chicago, IL

Employees and/or union members will be given priority consideration in the hiring process per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants if hiredmust comply with CTAs residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race color creed religion sex marital status national origin sexual orientation ancestry age unfavorable military discharge disability or any other status protected by federal state or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees unless undue hardship would result. If you require an accommodation in the application or hiring process please contact prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process CTAs Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

SUMMARY

Under direction performs various administrative and absenteeism-related project activities in support of the office of the Chief Transit Officer including departmental-wide data analytics as it relates to absenteeism strategic project support departmental administrative support and special projects as assigned.

PRIMARY RESPONSIBILITIES

Collects analyzes and evaluates data gathered from various projects related to absenteeism and synthesizes the data into meaningful reports and presentations.

o Performs research and gathers information and data on employee absenteeism and compliance with CTAs leave policy.

o Reviews correspondence from the third-party administrator daily to notify departments of the employee status.

o Conducts audits of departmental leave to identify trends that impact staffing.

o Collaborates closely with Analyst and departments to gather pertinent information regarding the employees leave status.

o Updates logs records and databases with data collected for analysis according to record-keeping practices.

o Creates detailed and concise presentations and reports based on the analysis performed and provides information to management.

o Preserves confidentiality of the employee medical documentation and files.

o Maintains knowledge of all applicable leave and accommodation policies including FMLA and ADA.

Maintains files and correspondence on behalf of the office of the Chief Transit Officer.

o Organizes and maintains files and correspondence and follows up on pending communications and projects with limited direction.

o Reviews and routes routine correspondences received to correct individuals as needed.

o Communicates with various individuals and departments to distribute department communications.

Acts as a liaison with various departments to aide in project management and completion.

Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

None

CHALLENGES

Organizing and analyzing data from numerous and diverse sources.

Monitoring absenteeism for several departments within Transit Operations.

EDUCATION/EXPERIENCE REQUIREMENTS

Bachelors degree in Business Administration Management or a related field plus three (3) years of experience in an administrative position that includes project management budget management report preparation and/or data analysis functions or an equivalent combination of education and experience relating to this position.

PHYSICAL REQUIREMENTS

Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE SKILLS AND ABILITIES

Working knowledge of business analysis standards and processes.

Working knowledge of project management methodologies.

Working knowledge of administrative management policies and procedures.

General knowledge of pertinent laws and regulations.

Advanced computer and analytical skills.

Strong verbal and written communication skills.

Good project management and analytical and decision making abilities.

Ability to work with sensitive information while maintaining strict confidentiality.

Ability to report findings in a clear and concise manner.

Ability to prepare detailed analytical reports.

Ability to verify accuracy and completeness of forms and databases.

Ability to present information and report updates effectively.

Ability to gather and analyze information.

Ability to work independently without supervision.

Ability to work to collaborate and work in a team environment.

WORKING CONDITIONS

General office environment.

EQUIPMENT TOOLS AND MATERIALS UTILIZED

Standard office equipment.

Personal computer and related software.

Required Experience:

IC

Posted 2025-11-26

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