Internet Sales Associate / BDC Rep/ Marketing Assistant

About Us:

Biggers Auto Group is a fast-paced, high-performing automotive dealership group dedicated to providing outstanding customer service and driving growth through innovation. We're expanding our team and are seeking a highly motivated and energetic Internet Sales Associate / BDC Rep/ Marketing Assistant to help us continue to grow and deliver exceptional experiences for our customers.

Job Summary:

The Internet Sales Associate / BDC Rep/ Marketing Assistant plays a key role in supporting sales growth by managing incoming leads, setting appointments, supporting the sales team, and assisting with day-to-day operations. This hybrid role requires both a customer-focused mindset and operational leadership.

Key Responsibilities:

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  Respond to inbound sales inquiries via phone, email, and online platforms



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  Generate appointments for the sales team by following up with leads



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  Track, monitor, and report on lead activity and conversion rates



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  Support the E-Commerce Director with daily reporting, team coordination, and training initiatives



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  Assist with inventory updates, promotional campaigns, and customer follow-ups



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  Maintain CRM database with accurate and up-to-date information



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  Contribute ideas for improving lead generation, workflow efficiency, and customer satisfaction



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  Provide excellent service to customers, both online and in person

Qualifications:

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  2+ years of experience in business development, sales support, and automotive industry preferred



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  Excellent communication and interpersonal skills



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  Strong organizational and time-management abilities



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  Proficient with CRM software - VinSolutions - is a requirement



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  Ability to work in a fast-paced, team-oriented environment



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  Self-motivated with a proactive attitude and attention to detail



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  Availability to work evenings, weekends and/or extended hours as needed

What We Offer:

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  Competitive base salary plus commission/bonus structure



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  Health, dental, and vision insurance



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  Paid time off and holidays



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  Ongoing training and professional development



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  Opportunity to grow into a management role within the organization