Community Director

Job Description

Job Description

POSITION SUMMARY:

Elmington is a private commercial real estate investment and development firm headquartered in Nashville, Tennessee. Elmington Affordable's core competency is multifamily development and is one of the nations' largest developers of affordable/workforce housing.

A Community Director is essential to the property's overall operations, success, and tenant satisfaction. You will ensure efficient operations by overseeing vendor relations, property maintenance, financial, and leasing performance of your community.

To be an effective Elmington Affordable teammate, you will need to:

• Have a great attitude

• Have high expectations

• Think BEYOND the box

• Work with passion

• Have a tireless work ethic

• Be confident

• Be self-sufficient and self-motivated

• Take pride in your work

• Be a good listener

• Offer a solution with every problem

• Be responsive and transparent

KNOWLEDGE/SKILLS/ABILITIES:

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.

• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.

• A passion for chasing excellence and providing exemplary customer service.

• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.

• Effectively manage staff, operations, and financial performance of your community.

• Be the primary representative of Elmington to residents, vendors, and employees.

• Constantly learn and search for ways to improve your business.

• Think creatively and go way beyond the box by conceptualizing new ideas to improve the business.

• Be an effective listener who offers helpful solutions.

• Possess great energy, enjoy challenges, and constantly set and reach new goals.

• Successfully execute Elmington's non-negotiables for community performance.

ESSENTIAL JOB FUNCTIONS:

• Minimum 2 years of multi-family property management experience required.

• Professional verbal and written communication.

• Customer service focused.

• Financial management, review, and reporting.

• Ensuring all team members abide by federal fair housing standards and all other laws.

• Presenting a professional image and effectively representing the company to residents, vendors, and owners.

• Operating computers and other technological devices.

• Maintaining neat and consistent resident files onsite in either electronic and/or hardcopy format.

• Responding to issues outside of normal work schedule when required.

• Following all company policies and procedures.

• Proven leader, forward thinker, innovative, and driven.

• Other duties as assigned

SPECIFIC EDUCATION OR EXPERIENCE:

• Affordable/ HUD experience required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.

• Regularly required to talk or hear.

• Frequently required to use hands or fingers to handle or feel objects, tools or controls.

• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.

• Occasionally lift and/or move up to 25 pounds.

• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.

• The noise level in the work environment is usually moderate.

• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

The Elmington Affordable Experience

We're creating a different kind of company at Elmington Affordable. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington Affordable is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington Affordable could very well be the last company you ever work for.

Elmington Affordable is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Affordable makes hiring decisions based solely on qualifications, merit, and business needs at the time.