Director, Release Engineering

Director, Release Engineering

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote

Qualifications

• 10+ years of previous release and/or project management experience
• Expert knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods
• Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams
• Financial industry experience
• Expert experience working in an Agile environment
• Experience with source control tools such as SVN
• Knowledge of DevOps and automation software such as Harness or similar. Excellent understanding of overall CICD pipelines and implementation.
• Experience with Microsoft Office desktop tools (Word, Excel and Powerpoint)
• 5+ years of previous Change and Release experience, (solid understanding of SDLC, ITIL and the Change and Release Management cycle)
• Expert knowledge of the ServiceNow platform including the Change and Release modules
• Solid understanding and experience of AWS, cloud computing, Middleware and database technologies

Responsibilities

• Direct one or more team(s) responsible for the establishment, documentation, and maintenance of Change and Release management processes and procedures
• Be accountable for the end-to-end release process
• Coordinate the scheduling of Change and Releases and maintain the release calendar
• Work with technical and business teams to prioritize and scope scheduled releases
• Manage risks and resolves issues that affect release scope, schedule and quality
• Direct and participate in release meetings
• Ensure accurate weekly release reporting
• Direct the team(s) responsible for the creation and managing of release branches
• Work with development and source code management to understand impacts of branches and code merges
• Be accountable for Go-Live activities including the execution of the deployment Plans
• Direct automation and the development of scripts and automation tools used to continuously improve the release process
• Work with other technical team members to resolve all release related issues
• Direct release review/retrospection meetings, gather feedback and ensure improvements are incorporated for future releases
• Drive and direct continuous improvement through trend reporting analysis and metrics management |Serve as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption