Multi-unit General Manager

Dineamic Hospitality – the team behind well-known and esteemed restaurants such as Prime & Provisions and Siena Tavern – is seeking a Multi-unit General Manager who will oversee. day-to-day operations of all (FOH) front of house and (BOH) back of house team members at our newest venue. The Multi-unit General Manager will be responsible for driving sales, managing costs, delivering an exceptional guest experience, and creating a high-performance, team-oriented workplace culture. The ideal candidate will have at least 5 years of management experience in a full-service, high-volume restaurant, preferably in fine dining; creative ideas to drive sales and repeat business; and the capability to recruit, train, discipline, and develop team members of all levels. This position requires someone with strong skill sets in budgeting, communication, planning and delegation.

General Functions + Responsibilities

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with frequent visiting guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
• Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
• Other duties assigned as needed

Experience + Education Requirements

• At least 5 years of full-service management experience in a high-volume restaurant required, fine-dining preferred
• Experience managing multiple units and/or opening a new store preferred
• Proven track record of delivering results in a complex, fast-paced environment.
• Demonstrated leadership capability to build strong teams and to achieve business goals
• Skills in leading hourly team members and working as part of a management team
• Ability to plan and set goals and communicate direction to others.
• Bachelor’s Degree preferred
• Valid Allergen, Sanitation and ServSafe Certifications required

Physical Demands + Work Environment:

• On-site presence at DineAmic restaurants and the corporate office
• Flexibility with scheduling, including evening and weekend hours
• Ability to lift and carry up to 50 pounds

Core Competencies

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

We Offer

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.