Sales Operations Associate

Company Overview

All-Rite Spring is a family-owned company with nearly 80 years of history specializing in the design, prototype, and manufacture of custom springs, wireforms, and welded assemblies for automotive and non-automotive industries. We pride ourselves on quality, continuous innovation, and investment in our people - focal points that have manifested into strong customer and supplier relationships and a very close-knit family-oriented culture.

Recent organic success, coupled with an acquisition that further enhanced capabilities and customer reach, have doubled our production footprint. Commensurate with this growth, we are looking to add several key people to our team. If you have the right qualifications and are interested in joining us, please send your resume and cover letter. We’d love to talk to you.

Job Description:

The Sales Operations Associate reports to the Sales Operations Manager and is an integral part of the sales and operations team at All-Rite Spring. She/he shepherds RFQ’s and other customer inquiries through All-Rite’s internal sales process, provides support for new business development strategies, and actively manages a small portfolio of accounts.

The successful candidate makes themselves readily available by phone and email, and proactively engages customers to understand their needs and effectively communicate the All-Rite Spring value proposition. As opportunities and/or needs are identified, she/he defines and communicates customer deliverables and timelines, and provides internal “voice of the customer” support to ensure complete and on-time delivery. Throughout the deliverable process, she/he is always listening to ensure internal and external expectations are aligned, and steps in immediately to highlight and resolve disconnects. Tactful assertiveness is required. There is a time to send email, a time to call a meeting, and a time to pick up the phone. The successful candidate has a keen awareness of which is appropriate for a given situation.

Primary Responsibilities Include (But are not limited to):

· Prepare and submit RFQ documents (with data support from Engineering & Management)

· Regular email and Phone communication with Customers

· Facilitate design review and design for manufacturability meetings with ARSC and Customer Engineering

· Track & communicate the status of the RFQ activity pipeline: due dates, priorities, etc.

· Solicit supplier quotations for outside products or services pertaining to a Customer RFQ

· Coordinate with Production to assist with general order fulfillment needs of the Customer

· Provide prompt and thorough follow-through on all customer interactions

Behaviors, Skills & Experience (Must Have):

· Energetic self-starter with a results-oriented and data-driven approach

· Excellent communication skills

· A “can do” attitude and a bias toward taking action

· Strong networking, listening, and relationship development skills

· BS or BA from a four-year university, OR equivalent work experience

· Strong organization and recordkeeping skills; attention to detail

· Basic proficiency with MS Office suite of applications - especially Excel;

· Basic familiarity, willingness and ability (with training) to navigate customer ERP portals as needed

· Basic math proficiency; tracking of decimals, units of measure & unit conversions, etc.

“Nice to Haves”

· Automotive or other Industrial markets experience not necessary, but a big PLUS

· Direct Manufacturing environment experience not necessary, but a big PLUS

Location:

Spring Grove, IL; No relocation assistance provided at this time

Position:

Full-Time, with immediate availability

Must have a valid state driver’s license

We offer health and dental insurance, vacation and paid holidays, and a company-matching 401(k) Retirement Savings Plan.

Response Instructions:

Please submit résumés to:

[email protected]

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person