Client Account Executive

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method-we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

The Client Account Executive (CAE) role involves managing and supporting multi-channel marketing campaigns through tasks such as client communication, project planning, coordination with digital teams, vendor management, and ensuring accurate billing and approvals. The position requires a bachelor's degree or equivalent experience, 2-5 years in account support, strong communication and organizational skills, proficiency in MS Office, and availability to work onsite three days a week in Chicago or West Chicago.

Responsibilities

CAE responsibilities include:

• Creates presentations, sets up meetings and communicates with clients and account team

• Participation in project planning and scheduling

• Coordinate with internal and external digital teams

• Serve as liaison between client and creative, production, and data

• Stay current on digital marketing strategies and tactics

• Gathering internal and external quotes

• Develop and manage program launch and production schedules

• Manage all project workflow with production teams

• Coordinate outside vendor production

• Pursue and process approvals from account team, clients and production teams

• Communicate project status and changes with account team, clients and production team

• Prepare data processing specifications and perform audits

• Assist in managing the workflow of projects from sales through production and close

• Ensure client sign-off on all phases of production

• Provide proofing and audit of campaign materials and deliverables

• Update client status reports

• Assists in resolving problems with projects

• Manage all cost tracking and ensure project is billed correctly

• Process invoices and procure approvals on a timely basis

• Prepare well-organized, clear and concise memos, conference reports and documentation

• Track program results and generates response reports

• Other duties as assigned

Qualifications

Qualifications

• BS degree in Business, Marketing or Communications, or comparable experience

• 2 - 5 years of experience in related account support role

• Excellent written & verbal communication skills

• Able to work independently; self-starter, with strong initiative

• Highly organized and detail-oriented, while coordinating multiple projects simultaneously

• A strong MS Excel, Word and PowerPoint expertise is a must

• Must be familiar with the use of presentations, meeting minutes, and status reports

• Automotive marketing or digital media experience a plus

• Able to work 8:30AM - 5:00 PM in a team environment. Four days required to be in one of the Chicago offices. (Friday's count as 2 days)

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $50,065 - $66,360 annually This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/18/2026.

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