Head of Revenue Operations (RevOps)

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Location Bangladore, India

Working Model Fulltime, Hybrid

Req ID 12345

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Head of Revenue Operations (RevOps)

Req ID: 56198

Location: Global, IL

Location: Global / Remote

Department: Revenue Operations

Reports to: COO

Role Summary

We are seeking a strategic and execution-driven Head of Revenue Operations (RevOps) to build and lead a world‑class global RevOps function focused on delivering predictable, scalable, and profitable growth.

Reporting directly to the COO, this role sits at the center of Sapiens’ commercial engine, aligning Sales Operations, go‑to‑market teams, and Finance around a single commercial plan, operating rhythms, shared metrics, and disciplined execution.

This role owns the commercial operating model across the organization, partnering closely with Sales, Finance, Marketing, and Customer Success to drive planning, forecasting, governance, data visibility, and operational excellence.

The Head of RevOps will lead end‑to‑end commercial planning processes, revenue forecasting, incentive modelling, commercial governance, and execution oversight. This role is pivotal in strengthening cross‑functional alignment, enabling data-driven decision making, and supporting the company’s transition toward a modern, scalable SaaS commercial model .

Key Responsibilities

• Own and evolve the global RevOps operating model, aligning to common processes, definitions, and performance metrics.
• Own commercial policy and governance, including deal desk oversight, discount frameworks and guardrails, pricing recommendations, and deal assessment guardrails, working and aligning closely with CRO and CFO organizations.
• Lead cross‑business planning and forecasting frameworks, ensuring clear visibility of pipeline, bookings, revenue, and retention across regions and business units.
• Partner closely with CRO to align commercial planning, revenue forecasting, and incentive design with Finance and Sales teams.
• Define and govern sales incentive frameworks in collaboration with Finance and Sales leadership.
• Support Sales and go‑to‑market leaders in maintaining rigorous pipeline governance, deal inspection, and forecasting cadence.
• Enable consistent execution across organizations by embedding clear ownership and operating rhythms.
• Support Sapiens’ transition toward a more scalable, SaaS‑oriented commercial model while continuing to enable existing enterprise & services‑led motions.
• Lead, develop, and mentor a high‑performing RevOps team, fostering a culture of cross‑functional collaboration, accountability, and continuous improvement.

Required Experience

• 10+ years in Revenue Operations, Sales Operations, or Growth Operations roles within global B2B software environments.
• Experience managing cross-functional revenue funnels, partnering across Marketing, Sales, Finance, and Customer Success to optimize conversion, velocity, and yield.
• 5+ years of people leadership, including managing managers and senior individual contributors; demonstrated ability to scale global teams.
• Proven experience in SaaS companies, with deep understanding of subscription economics, ARR/MRR metrics, and the SaaS revenue lifecycle.
• Proven experience in a senior revenue operations role with hands-on ownership, balancing strategy with execution and operational depth.
• Strong track record driving commercial governance, revenue forecasting, pipeline governance, and cross‑functional alignment, bringing structure, clarity, and accountability across the revenue lifecycle.
• Hands-on expertise with CRM and analytics (Salesforce strongly preferred), forecasting, pipeline management, and BI/reporting.
• Demonstrated ability to design and scale processes, governance, and operating cadences in multi‑region organizations.
• Executive presence: proven ability to partner with senior leadership and influence complex cross‑functional environments.

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

About Sapiens

Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.

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Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Your Recruitment Journey

We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:

Apply

Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.

1

Review

Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture

2

Interview

This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens

3

Offer

If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape

4

Onboard

Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead

5

Disclaimer

Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to [email protected].