Field Sales Representative

Acosta
Chicago, IL
Description

The Field Sales Representative plays a key role in driving product visibility, brand presence, and sales performance across assigned retail locations on behalf of multiple-syndicated clients. This role focuses on building strong in-store relationships, assisted selling, product training, brand advocacy, merchandising activities, and identifying opportunities to optimize product performance.

Responsibilities

Sales, Training, & Relationship Management

  • Build and maintain effective working relationships with store management and key retail staff to support in‑store execution and sales goals.
  • Drive increased sell‑through and market share within the designated territory through a comprehensive approach that includes direct consumer (B2C) engagement, assisted selling, associate training, and influencing store personnel.
  • Engage directly with consumers in a retail environment to influence purchase decisions by confidently presenting product features, benefits, and value propositions.
  • Act as a brand ambassador during in‑store interactions, product demonstrations, and promotional activities to increase consumer awareness, advocacy, and loyalty.
  • Communicate program objectives and product knowledge to retail partners and reinforce consumer‑facing messaging that aligns with brand and promotional strategies.
  • Identify consumer needs through active listening and recommend appropriate products to maximize sales outcomes and conversion.
  • Identify upselling opportunities, incremental merchandising activities, and additional display placement to enhance product visibility and performance.

In‑Store Execution & Merchandising

  • Ensure product availability, accurate pricing, and full shelf presence for assigned client brands.
  • Execute merchandising standards including planogram compliance, stock rotation, and promotional display setup.
  • Proactively identify on‑shelf issues and take corrective action (e.g., replenishment, facing, placement adjustments).

Data Collection & Reporting

  • Capture in-store observations, photos, inventory counts, and competitive insights using designated reporting tools.
  • Submit accurate and timely activity reports to support client analytics and program performance tracking.
  • Share feedback from retailers that may influence product strategy, promotional planning, or operational improvements.

Program Coordination

  • Represent multiple clients within a syndicated program while maintaining neutrality and professionalism.
  • Prioritize workflow across brands based on program expectations, visit frequency, and client requirements.
  • Participate in virtual or in‑person training sessions to stay current on product knowledge and execution standards.

Qualifications

  • 1–3 years of experience in retail sales, field sales, consumer marketing, brand advocacy, or a related customer‑facing role.
  • Demonstrated experience engaging directly with consumers and influencing purchasing decisions in a retail or in‑person sales environment.
  • Strong understanding of sales fundamentals, customer engagement techniques, and promotional execution.
  • Strong communication, interpersonal, and relationship‑building skills.
  • Ability to work independently, manage schedules, and prioritize tasks across multiple client mandates.
  • Comfortable using mobile applications for reporting, photo capture, and time management.
  • Valid driver’s license and access to reliable transportation (if applicable to program structure).
  • Willingness to complete company‑provided sales and product certification programs as required.
  • Commitment to ongoing learning and skill development through structured sales training and certification opportunities provided by the company.

Key Competencies

  • Customer Focus – Builds strong relationships and provides value to retail partners.
  • Execution Excellence – Delivers high‑quality in-store work consistently and efficiently.
  • Adaptability – Moves fluidly between brands and adjusts to changing program requirements.
  • Organizational Skills – Manages workload across multiple clients with accuracy and timeliness.
  • Problem Solving – Quickly identifies issues and proposes practical solutions.

Working Conditions

  • Field-based role with travel between retail locations.
  • May require occasional lifting, shelf adjustments, or display installation.
  • Flexible scheduling aligned with store hours and program requirements.

About Us

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Marketing

Position Type: Part time

Business Unit: Marketing

Salary Range: $22.00 - $25.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 20954

Employer Description: MOSAIC\ EMP\ DESC
Posted 2026-02-23

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