Showroom Coordinator / Administrative Assistant

Job Description

Job Description

Job Title: Showroom Coordinator / Administrative Assistant (Fireplace & HVAC)

Company: Bruening Heating, Air Conditioning, and Fireplaces
Location: Quincy, IL/Mendon, IL
Job Type: Full-Time

Pay: $18.00 - $20.00 per hour, based on experience, plus spiffs based on performance
Schedule: Monday-Friday, 8:00 AM - 5:00 PM + rotating Saturday (every 3rd week, 9:00 AM - 12:00 PM)

Be the First Impression. Help Customers Find the Right Solution.

Bruening Heating, Air Conditioning, and Fireplaces has been a trusted, family-owned company in the tri-state area since 1975. We are known for quality work, strong customer relationships, and a team that takes pride in doing things the right way.

We are hiring a Showroom Coordinator / Administrative Assistant to support daily office operations while managing the customer experience in our hearth showroom. This role is ideal for someone who is organized, dependable, and enjoys working directly with customers while keeping operations running smoothly.

Why Work Here

• Family-owned company with over 50 years of stability
• Strong reputation for quality, integrity, and customer care
• Work alongside highly trained and certified professionals
• High standards, no shortcuts, and pride in the work

Team Culture

• Employee appreciation events and summer gatherings
• Team meetings that celebrate wins
• Birthday recognition
• Leadership that values and recognizes employees

Benefits & Perks

• Employer-paid medical insurance for the employee
• HSA plan options
• Optional dental and vision
• 3% IRA match
• 6 paid holidays
• 5 days from the Paid Leave Act + tiered PTO (up to 3 weeks)
• Spiff program for maintenance agreement sales

What You'll Do

• Greet customers in the showroom and provide basic education on fireplace and hearth products
• Answer phones, emails, and customer inquiries in a professional and timely manner
• Schedule appointments, coordinate follow-ups, and support communication between customers, sales, and field teams
• Assist with estimates, proposals, and documentation
• Maintain accurate customer records and data entry
• Keep the showroom clean, organized, and fully stocked
• Support general administrative tasks and daily office operations

What We're Looking For

• Administrative, customer service, or retail/showroom experience preferred
• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Comfortable learning and explaining products to customers
• Able to manage multiple priorities in a fast-paced environment
• Experience with CRM or service software is a plus

If you're looking for a stable role where you can grow, stay busy, and be part of a team that values your work, apply today.