Food & Beverage Shift Lead

Job Description:

Are you passionate about crafting exceptional dining experiences and leading a dynamic team in a bustling cafe and wine bar setting? As a Food and Beverage Shift Lead, you'll take the reins during shifts, ensuring smooth operations, top-tier customer service, and a welcoming atmosphere for guests.

From preparing signature beverages and dishes to coordinating team tasks and keeping the space organized, this role offers the perfect blend of leadership, creativity, and hands-on service. If you're ready to lead with enthusiasm, tackle challenges with finesse, and create memorable moments for our guests, we want to meet you!

Evenings and Weekends required.

Perks and Benefits

• Competitive pay & a Comprehensive Benefit Package.
• Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What Will You Do?

• Lead shift operations by delegating tasks, managing breaks, and ensuring smooth workflow during peak and downtime.
• Oversee administrative duties, including payroll, sales reporting, and daily team communication.
• Deliver exceptional customer service by greeting guests, taking and serving orders, and addressing concerns with tact and professionalism.
• Ensure a positive guest experience by maintaining menu knowledge, accommodating dietary preferences, and promoting current offers.
• Handle cash transactions, operate POS systems, and manage inventory for food and beverage supplies.
• Prepare and serve beverages, food items, and assist with food prep tasks as needed.
• Maintain cleanliness and organization of all areas, complying with safety and sanitation standards.
• Support team members with deliveries, stocking, and following established service procedures.
• Other Duties as required

What You Bring:

• Previous experience as a barista/cook/supervisor
• Previous experience as a shift lead.
• Restaurant and/or coffee shop experience preferred
• High School Diploma or GED

About the Company:

Coffee bar by day, wine bar by night. Dialtone is your neighborhood cafe serving up a selection of fresh-baked pastries, convenient grab & go options, fresh-made sandwiches, and grazing platters that pair perfectly with our rotating selection of wines.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.