Total Rewards Manager

Tricoci Salon & Spa
Palatine, IL
Total Rewards Manager Location Palatine, IL : At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves. As the Total Rewards Manager , you are responsible for designing, implementing, and managing an innovative and competitive total rewards strategy to promote the attraction, retention, and advancement of employees at Tricoci Salon | Spa. Program strategy includes but is not limited to compensation, benefits, recognition, and wellness. In this newly created role, you will recommend and implement ‘best in class' programs to support the company's Employee Value Proposition (EVP). This role reports directly to the SVP People & Culture. Role Responsibilities: Total Rewards, EVP and DEI
  • Oversee company's Total Rewards programs including compensation, benefits, rewards, recognition, and wellness initiatives.
  • Recommend and implement innovative and competitive programs to align with the company's vision, culture, and DEI strategy to create a ‘best in class' total rewards package.
  • Lead the company's EVP strategy through external subject matter expert partnership and internal cross-functional teams; provide monthly reporting and progress updates.
  • Support the retention of employees through the development of recognition programs.
Compensation
  • Conduct market research and benchmarking to ensure the company's compensation packages are competitive; recommend and implement program design changes.
  • Participate in salary surveys and stay current on compensation trends in the market.
  • Partner with Talent Acquisition to evaluate s and benchmark positions.
  • Lead annual bonus and merit review process ensuring timely and accurate processing.
Benefits
  • Manage benefits administration including health, life/disability, 401(k) and time off programs.
  • Lead the annual open enrollment process including renewal negotiations and effective employee communication including live/recorded presentations for field employees.
  • Responsible for managing leaves of absence and accommodation requests.
  • Create and implement a company wellness program targeting key topics and audiences through monthly communications and webinars from internal partners and external vendors.
HRIS
  • Create and uphold data integrity within the HRIS to ensure accurate reporting to leadership and to the company; perform regular audits and cross-check data with other departments.
  • Responsible for managing the HRIS platform including technical set-up, upgrades, file feeds, etc.
  • Coordinate with Payroll to ensure timely processing of payroll and collaborate to ensure accurate processing and communication of minimum wage updates, paid leave ordinances, etc.
Communication / Compliance
  • Develop and deliver outstanding company education and communication materials to enhance employees' understanding and engagement with their compensation and benefits.
  • Partner with Talent Acquisition and Marketing to support recruitment campaigns through the creation of flyers, social media content, etc.
  • Responsible for managing the total rewards budget and negotiating contracts with vendors.
  • Ensure invoices are paid in time, and regular monthly audits are conducted.
  • Ensure all total rewards programs comply with regulations including but not limited to annual filings and notices, required audits, etc.
  • Ensure foundational excellence by creating/recommending SOPs and keeping content current.
Qualifications:
  • 8-10 years experience in Human Resources and/or Total Rewards (multi-unit, multi-state experience a plus).
  • Bachelor's degree and/or proven experience in a similar role; HR Certification is a plus.
  • Thorough knowledge of compensation and benefits principles, practices, and regulations.
  • Proficient in HRIS systems (Dayforce/Ceridian a plus), Excel and PowerPoint
  • Strong ability to analyze data and provide reporting and information to leadership.
  • Ability to collaborate effectively with cross-functional teams to align rewards with business objectives and foster employee engagement.
  • Excellent problem-solving ability, attention to detail, and the ability to think critically.
  • Thrive in a fun, fast-paced culture where you are proactive, anticipating needs and questions, and responding to inquiries in a timely manner with high-quality work.
  • Strong customer service skills with the ability to build positive relationships at all levels.
  • Maintain confidentiality and handle sensitive information with the utmost discretion and privacy.
  • Passion for the beauty and wellness industry, with a genuine desire to help others be their best selves!
  • Professional appearance and demeanor, representing the Tricoci brand with pride.
  • Ability to work in the office at the Tricoci HQ in Palatine, Il at least 3 days/week.
Here is what we can offer you:
  • Medical/Rx, Dental, Vision insurance.
  • 401(k) with generous employer match.
  • Wellness benefits include EAP (Employee Assistance Program) with five free counseling sessions.
  • Health Savings Account (HSA) with generous employer match.
  • Flexible Spending Account (FSA) for health, dependent, and commuter benefits.
  • 100% employer-paid Basic Life insurance +option to purchase supplemental coverage for you/ your family.
  • Short-term disability (STD), Critical Illness, Group Accident and Hospital Indemnity insurance available.
  • 100% employer-paid long-term disability insurance (LTD).
  • Paid Time Off including Vacation, Holidays, and Paid Leave.
  • Growth opportunities within a diverse, inclusive, and fun environment!
You can be a part of our culture of advancing innovation in the beauty industry- join us today! Tricoci inspires confidence within every guest by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit for more information and follow us on Instagram @Tricoci_Official. About Tricoci Salon & Spa:

Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best. We have thirteen locations throughout the Chicagoland area. We see over 170,000 guests a year.

Posted 2025-11-04

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