Zoho Administrator

Job Title: Zoho Administrator

Location: Schaumburg, IL (Remote)
Experience: 8+ Years

Job Summary

We are seeking a detail-oriented Zoho Administrator to manage and support the Zoho ecosystem across the organization. This role will be responsible for user administration, security governance, access control, and compliance support , ensuring efficient and secure utilization of Zoho applications.

Key Responsibilities

• Manage end-to-end Zoho administration , including user provisioning, de-provisioning, role assignments, and access management.
• Implement and maintain Role-Based Access Control (RBAC) across Zoho applications.
• Enforce security policies such as IP restrictions, login controls, and authentication mechanisms.
• Conduct periodic access reviews to ensure compliance with organizational and regulatory standards.
• Manage user lifecycle and license allocation , ensuring optimal utilization of Zoho licenses.
• Support audit and compliance activities by providing access reports, documentation, and evidence.
• Monitor system usage and identify opportunities for process improvements and governance enhancements .
• Collaborate with IT, security, and business teams to ensure secure and efficient Zoho operations.

Required Skills & Qualifications

• Hands-on experience in Zoho Administration across multiple Zoho applications.
• Strong understanding of access management, RBAC, and security controls .
• Experience with user lifecycle management and license governance .
• Familiarity with compliance and audit processes .
• Basic understanding of Enterprise Data Management (EDM) concepts.
• Experience in ERP/CRM environments or testing is a plus.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation skills.

Preferred Qualifications

• Experience working with Zoho One or enterprise-level Zoho implementations .
• Knowledge of identity and access management (IAM) best practices .
• Exposure to automation workflows within Zoho ecosystem .
• Experience working in remote or distributed team environments .