Accounts Receivable Process Integration & Carrier Relations Analyst

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

The Accounts Receivable Process Integration & Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.

Key Responsibilities:

Accounting Relationship Management:

• Act as the primary accounting relationship lead with carriers, fostering strong partnerships.
• Build and maintain robust relationships with key carrier partners.

M&A Carrier Conversion:

• Oversee the end-to-end process of acquisition conversions to the NAC.
• Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team.
• Ensure timely and efficient completion of conversions with the offshore team.

Carrier Relations Development:

• Organize and conduct semi-annual meetings with key carriers to enhance partnerships.
• Establish and manage escalation paths with carriers to resolve issues promptly.
• Develop and maintain a comprehensive carrier accounting contacts library across all divisions.

Collaboration and Communication:

• Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
• Address and resolve branch questions and escalations effectively.
• Collaborate with the Manager to reduce turnaround time (TAT) for new acquisition conversions.

Documentation and Oversight:

• Oversee documentation processes and handle escalations related to carrier conversions, including facilitating the completion of special forms.

Carrier Portal Access:

• Administer and manage escalations for Carrier Portal Access for Commission statements.

Carrier Consolidation:

• Identify and pursue opportunities for carrier consolidation to optimize operations.

Legacy Bank Account Management:

• Work with the M&A team to close legacy bank accounts for recent acquisition partners that have converted to the NAC.

Communication Leadership:

• Lead accounting carrier communication for NAC through phone, email, and other channels.

Accounts Receivable & Account Payables Support:

• Assist in other accounts receivable-related support functions as needed.
• Assist with Accounts Payable Check output (printing & mailing of checks produced in the office)

Special Projects:

• Participate in and lead special projects related to Direct Bill Commissions.

Required:

• Associate's degree and 5 years of related experience required.
• Requires some functional and industry experience and/or expertise.

Preferred:

• Bachelor’s degree in Business, Finance, Accounting, or comparable working experience
• Proven experience in accounts receivable, carrier relations, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite and familiarity with accounting software.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.