Crisis Case Therapist-Full Time

Central DuPage Hospital
Winfield, IL

The salary range for this position is $30.00 - $40.00 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.



Benefits:

  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year ($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Salary Increase and Incentive Bonus
  • Paid time off and Holiday pay

Description

Case Therapist I - Crisis Consult Services

Northwestern Medicine Location: Winfield, Central DuPage Hospital

Hours: 72 hours every 2 weeks (per pay period), 4-5 shifts/week

Shift: 3:00 PM-11:30 PM

Pay periods start on a Sunday

  • Pay Period 1: Mon, Tues, Wed, Thurs, Sat / Sun, Tues, Wed, Fri
  • Pay Period 2: Mon, Tues, Wed, Thurs / Mon, Tues, Wed, Thurs, Sat
  • Pay Period 3: Sun, Mon, Tues, Wed / Mon, Tues, Wed, Thurs

The Case Therapist I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsible for assessing patients for acute mental health crisis and substance concerns in emergency department and medical/surgical units, treatment planning, providing direct patient services, to include on a limited basis individual and family counseling if needed. Case Therapist coordinates care including communicating with treatment team, patient, and family, documenting in medical record, and discharge planning, continuum of care.

Responsibilities

  • Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
  • Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
  • Manages work schedule efficiently, completing tasks and assignments on time.
  • Documents in patient electronic medical record via Epic or other automated medical records software in an accurate and timely fashion.
  • Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
  • Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
  • Communicates with patient and patient's support system information regarding admission, continued stay, and discharge planning regularly and documents this communication in patient's medical record.
  • Documents in medical record according to CDH standards, and regulatory and accrediting agencies including JCAHO and Illinois Department of Alcoholism and Substance Abuse.
  • Completes evaluations/assessments as part of intake when assigned, and using patient placement criteria documents justification for recommended level of care.
  • Responds to shifts in work assignments as required by patient's needs and remains on duty when crisis requires management. Accepts on call work as assigned and as required by staff shortage.
  • Works at developing and maintaining a good rapport and cooperative working relationship with physicians, departments, and BHS staff.
  • Effectively meets departmental expectations regarding patient caseload size, while maintaining departmental expectations for quality of care and patient satisfaction.

Qualifications

Required

  • Two years post graduate experience
  • Master’s degree in Social Work, Psychology, Counselling, or related field
  • Experience working with substance abuse and mental health populations
  • Licensed Professional Counsellor (LPC), Licensed Social Worker (LSW) within twelve months of hire

Preferred

  • Two to five years’ experience and training in assessment, individual, family, and group counselling
  • Three to five years in intensive treatment setting and /or mental health setting
  • Certified Alcohol and Drug Counsellor (CADC)
  • Licensed Social Worker (LSW), or Licensed Professional Counsellor (LPC), or Licensed Clinical Professional Counsellor (LCPC), or Licensed Clinical Social Worker (LCSW), or Certified Alcohol and Drug Counsellor

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Posted 2026-06-25

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