Principal Payment Product Readiness Manager

Capital One
Riverwoods, IL

Overview

Principal Payment Product Readiness Manager

The Principal Payment Product Readiness Manager is responsible for creating Go-to-Market (GTM) strategies to support product adoption for digital products and capabilities (Tokenization and Fraud Products). This individual will apply the Go-to-Market (GTM) framework and work across multiple stakeholder groups to create solutions that best support the needs of the ever-changing payments ecosystem. Principal Payment Product Readiness Manager’s work will support a variety of clients, including issuers, merchants, acquirers, digital enablers and payment providers in a global environment.

Responsibilities include but are not limited to:

  • Go-to-Market Leadership: Lead the creation of Go-to-Market strategies and plans to drive product adoption

  • Stakeholder Alignment: Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery

  • Market Strategy and Positioning: Support product positioning in the market by incorporating relevant marketing strategies

  • Content Development: Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention

  • Market Expertise and Education: Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities

  • Client Team Communication: Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 6 years of payments industry experience in product-go-to market, technology, operations, customer service, marketing, finance or communications

Preferred Qualifications:

  • Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing

  • 8+ years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance or communications

  • SAFe (Scale Agile Framework) certification

  • Experience using SQL and Teradata or Splunk knowledge

  • Experience launching products or technical services, including success in a global environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Riverwoods, IL: $132,800 - $151,600 for Principal Production Support Specialist

Chicago, IL: $132,800 - $151,600 for Principal Production Support Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Posted 2025-12-16

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