Executive Assistant, Sales and Customer Success

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHO YOU ARE

You are a proactive and resilient problem-solver with exceptional organizational and communication skills, and meticulous attention to detail. You have previous experience in providing administrative support to senior management. You are known for flexibility and foresight in a fast-changing environment, and for maintaining confidences related to high-level systems and operations.

WHAT YOU'LL DO

• Coordinate complex and detailed calendar management. Be the effective point of contact for enquiries


• Understand complex and changing business priorities to ensure the executive’s time is optimized, as well as seamless operations and strategic alignment across business units


• Efficiently manage schedules, coordinate daily activities, and prioritize tasks across multiple time-zones with competing deadlines, both from a hands-on and strategic perspective


• Perform a wide range of administrative support, including preparing documents and reports. Work independently with accountability


• Arrange and coordinate domestic and international travel


• Maintain and refine internal processes that support the Sales Department. Streamline processes and outcomes across various aspects of the senior leadership’s responsibilities


• Organize team communications and plan events (including ordering food, catering, venue search as required), both internally and offsite


• Flag (potential) issues and concerns. Ensure executives are aptly updated, actions are followed up, and deadlines are met


• Help organize and coordinate departmental business processes, including promotion cycles and budgeting


• Demonstrate discretion when handling confidential and sensitive information


• Process invoices and T&E expense claims in a timely manner. Ensure policies are followed and items are processed within provided guidelines


• Provide support to cross-functional projects related to Sales (e.g. workshops; events) and assist with project management as required.

Skills and Qualifications:

• 5+ years of experience in executive administration reporting directly to senior management


• Superb written and verbal communication skills


• Outstanding organizational, time-management, and problem-solving abilities, coupled with meticulous multitasking skills


• A flexible and approachable team player who is result-oriented, willing to do what it takes to get the job done, adaptable, enjoys challenges and embraces changes


• Proficiency in office productivity tools, with aptitude to learn new software and systems


• Experience in overseeing budgets and expenses


• Experience in developing internal processes

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $105,000/year with an expected On Target Earnings (OTE) between $120,000 and $140,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity


• Retirement and Employee Stock Purchase Plans


• Flexible paid time off


• Comprehensive benefit plans covering medical, dental, vision, life, and disability


• Family services that include fertility benefits and equal paid parental leave


• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend


• A curated in-office employee experience, designed to foster community, team connections, and innovation


• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching


• Employee Resource Groups that provide supportive communities within Braze


• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you .

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.