Shipping and administrative assistant
Job Description
Position: Shipping and Administrative Assistant Location: Arlington Heights, IL Salary: 50K-55K/year Benefit: Health, Dental, Sick Leave Job Description: This position requires a professional handling of account order processing, customer support, and light bookkeeping tasks. Main responsibilities include data entry, processing orders, customer support, inventory management, product receiving and shipping, light bookkeeping using Excel and QuickBooks, closing of book and audit assistance, general administrative and clerical support or any other office tasks that arise in a small business environment. This pivotal position requires someone who is responsible and has the ability to juggle multiple tasks at the same time. Duties:- Processing orders
- Data entry
- Inventory management
- Product receiving, packaging and shipping (up to 50lb)
- Other office tasks that arise as would be expected in a small business environment.
- Customer support in cooperation with account sales members
- Light bookkeeping using Excel and QuickBooks
- Closing of book and audit assistance
- General administrative and clerical support
- Must be detail-orientated, well organized, and deadline-focused
- Must be able to work independently
- Must be able to present a professional image at all times, via email and telephone contact
- Must have excellent communication skills, both written and verbal
- Must work well in a team and fill necessary roles that may arise
- 6 month + ERP experience desired
- Working knowledge of PC office equipment, including printers, phone system
- Proficient knowledge of Microsoft Office, Excel, Word, QuickBooks is required
- Strong phone contact handling skills and active listening, professional demeanor
- Ability to multi-task, prioritize and manage time effectively
- Resolve customer complaints via phone or email etc.
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