Business Development Manager

Job description:

POSITION OVERVIEW

The Business Development Manager is responsible for driving new domestic and international customer growth while supporting and expanding existing accounts. This role focuses on identifying client needs, designing customized transportation and logistics solutions, and delivering a high level of service throughout the customer lifecycle. The position owns a defined sales territory and is accountable for achieving revenue targets through strategic prospecting, relationship development, and solution-based selling across transportation, warehousing, and distribution services.

This role plays a key part in shaping growth initiatives, strengthening long-term partnerships, and supporting the evolution of service offerings. Success in this position requires strong communication skills, a proactive mindset, and a consistent commitment to results.

KEY RESPONSIBILITIES

Plan and execute weekly sales outreach activities
Build and manage a qualified prospect pipeline within an assigned territory
Identify and pursue new business opportunities through outbound prospecting and cold calling
Maintain and grow existing customer relationships
Support profitability initiatives through pricing awareness and account strategy
Assist with the preparation and response to Requests for Proposal (RFPs)
Develop and document customer-specific Standard Operating Procedures (SOPs)
Track, follow up, and manage all inbound and outbound sales leads
Participate in pricing reviews and margin analysis
Prepare and deliver sales presentations to prospective and existing clients
Collaborate with internal teams during sales meetings and strategy sessions
Apply industry knowledge to strengthen customer relationships and expand account penetration
Partner with leadership to support market and territory growth strategies
Negotiate and coordinate tailored logistics solutions for customers
Respond to customer inquiries related to rates, service options, and capabilities

REQUIRED SKILLS & QUALIFICATIONS

Proficiency with business operating systems and standard software tools
Strong verbal and written communication skills
Advanced working knowledge of Microsoft Office applications
Strong organizational, time-management, and leadership abilities
Ability to work independently or collaboratively in a team environment
Professional, responsive, and customer-focused communication style
Open to feedback and contributes positively to team culture
Willingness to support special projects and additional responsibilities as needed
Self-driven, goal-oriented, and motivated to exceed objectives
Ability to report results clearly to leadership in a fast-paced environment
Maintains confidentiality of sensitive information

Qualifications:

Bachelors degree
Minimum of 2 years of professional sales experience or freight forwarding experience with a hunter mentality
Freight forwarding services experience preferred; Prior experience within transportation, third-party logistics, or related services strongly preferred
Background selling FTL, LTL, or integrated logistics solutions preferred

Why is This a Great Opportunity:

Very reputable and profitable company that offers flexibility and personal growth.

Nigel