Housing Resource Specialist
- Provide case management specific to housing placement for participants seeking housing assistance.
- Do housing counseling and conduct housing assessment screenings with participants to identify appropriate housing intervention (market rate housing; affordable/subsidized housing, HACC waitlists, SRN, etc.)
- Serve as an advocate and liaison between participants and Housing Authority Cook County (HACC), Statewide Referral Network (SRN), and other affordable housing institutions.
- Build and maintain relationships with landlords and affordable housing providers and works on a team that maintains a housing database.
- Provide tenant rights and fair housing counseling to participants. Refer participants to legal resources as needed.
- Mediate between landlords and participants to resolve issues impacting tenancy.
- Coach participants through application process with landlords and assist with subsidized and affordable housing application and certification process as needed.
- Refer housing participants as needed to other Connections services (mental health, prevention, etc.) to maintain housing stability and increase overall quality of life.
- Support participants in credit counseling and repair.
- Maintain participant files in HMIS, respond to referrals, prepare reports and ensure other required documentation is completed in a timely manner.
- Effectively engage potential participants and explain the scope of services provided by Connections for the Homeless.
- Attend agency and Prevention related meetings; conferences; and trainings and represent Connections for the Homeless on external committees as assigned
- Represent agency values and vision.
- Adhere to the Code of Conduct and Core Values of Connections for the Homeless.
- Perform other duties as assigned.
- Deep understanding of principles of harm reduction and trauma-informed care, and the impact of severe mental illness on individuals and their families
- Strong administrative skills, ability to multi-task, and good attention to detail
- Able to work independently and with diverse populations
- Good speaking, writing, and interpersonal skills
- High level of computer literacy and data entry skills
- Bachelor’s degree
- Bilingual Spanish or Arabic
- Experience with providing diversion, homeless prevention services, or case management
- Experience working with a hybrid schedule
- Experience with client databases (Homeless Management Information System/ HMIS, etc.)
- Valid Illinois Driver’s License
- Must be able to pass a criminal background check and submit to or provide evidence of a recent test for tuberculosis
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